Allegiant Air vs Frontier Airlines

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Allegiant Air

Transport
  • 6 ISSUES RESOLVED
  • 1056 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Convenience of airport 15
  • Price 13
  • Arived alive 10
  • Pricing 10
  • Nice stewardess 9

Customers don't like

  • Poor customer service55
  • Lack of communication27
  • Uncaring staff25
  • Customer service19
  • Extreme flight delays13

Products by Allegiant Air

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  • 3 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $664 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 5
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service48
  • Baggage fees11
  • Paying to change flights9
  • Useless employees9
  • Charges7

Products by Frontier Airlines

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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