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Our website collected and compiled various consumer reviews about Florida Red Line Shuttle and Allegiant Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Florida Red Line Shuttle and Allegiant Air Overview
Total reviews
12
1527
Company responses
0
0
Issues resolved
1
10
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Florida Red Line Shuttle and Allegiant Air Consumer Ratings
Rank
44
out of 445 in Transport category
105
out of 445 in Transport category
Website
37
in category
82
in category
Exchange, Refund and Cancellation Policy
24
in category
78
in category
Customer service
18
in category
69
in category
Number of Destinations
36
in category
78
in category
Florida Red Line Shuttle and Allegiant Air Rating Details
Website
2.7 (6 reviews)
2 (655 reviews)
Reviewer's quote
I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Miami (downtown) in the 340 Biscayne Blvd. Miami, FL 33132, Holiday Inn Hotel at 11:45 AM - Friday, November 28, 2014. Arrival: Punta Gorda in the 26570 Jones Loop Rd, Punta Gorda,...
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This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...
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Exchange, Refund and Cancellation Policy
2.2 (6 reviews)
1.4 (627 reviews)
Reviewer's quote
I made three to four subsequent phone calls to Florida Red Line to request a refund of the $45 ticket. Although I was both professional and polite in my requests, I was rudely rebuffed each time and Florida Red Line refused to make the refund. In conclusion, Florida Red Line’s service is...
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...The trip I was calling in to change was for July; however, I was with in the 24 hr booking mark so requested a refund and rebooked. I was a nice wanting a change customer not pissed..
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Customer service
2.5 (6 reviews)
1.3 (724 reviews)
Reviewer's quote
This was our first time using Florida Red Line Shuttle service. We usually use Cruise Connection by Escot, but they were unavailable this time of year for the day that we needed. I was nervous at first, because I had seen all of the bad reviews, but to be honest, we had no problem at all...
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...The worst customer service I have ever experienced in my entire life . 0 out of 10..
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Number of Destinations
3 (5 reviews)
2.1 (582 reviews)
Reviewer's quote
First and last time with Florida Red Line!The only good thing about my trip was that it left on time. I didn’t know it was a VAN, I felt like I was about to sneak out of the country illegally.Because it was the most expensive ticket from my online options, ($50) I thought I will be in a big bus...
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...I had a horrible experience yesterday on your flight and want to report it so you can resolve it and it never happens to another customer, I can not find a number to call that I get a live person to talk to, I am going to keep trying if I get no answers I will spread the word and never recommend you to anyone nor will I ever fly with you...
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Florida Red Line Shuttle and Allegiant Air Pros and Cons
Pros
Safety of the driving of the shuttle bus
Punctuality of the service
Professionalism of the driver
Price
Convenience of airport
Pricing
Cons
Bus never came and the phone number did not work
Poor customer service
Lack of communication
Uncaring staff
Florida Red Line Shuttle and Allegiant Air Most Positive Reviews
Top rated reviews
5
Once again I have used Florida Red Line and found them to be ontime, courteous, clean vehicle, and great driver. Highly...
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5
I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...
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4.3
This was our first time using Florida Red Line Shuttle service. We usually use Cruise Connection by Escot, but they were...
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5
I was supposed to leave Youngstown,Ohio at 7.15 and be in st.petersburg at 9.30.flight never left till after 9.and I arr...
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Florida Red Line Shuttle and Allegiant Air Most Critical Reviews
Lowest rated reviews
1
I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Mia...
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1
Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...
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1
DO NOT USE FLORIDA RED LINE. I purchased a $45 ticket on-line through BusBud to travel from Miami to Sarasota, FL at 12...
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1
Recently had flight to Sanford on the "BigA". When we went to check in 24 hrs prior to trip on their app the airlines...
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Florida Red Line Shuttle and Allegiant Air Latest Reviews
Recent published reviews
1.1
First and last time with Florida Red Line! The only good thing about my trip was that it left on time. I didn’t know it w...
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No votes
My itinerary cannot be found online with my information it says its not found
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No votes
On September 3 I waited for over an hour and a half to be picked up. I missed my flight out of Orlando airport. The...
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1
We booked travel for my wife and I from Cleveland to Savannah in January 2020 with departure in April. The two tickets w...
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Florida Red Line Shuttle and Allegiant Air Products and Services
Most reviewed product and services
Florida Red Line Shuttle Shuttle Service
(4 reviews)
Florida Red Line Shuttle Vehicle Driver
(2 reviews)
Allegiant Air Flight
(546 reviews)
Allegiant Air Customer Care
(159 reviews)
Allegiant Air Flight Booking
(90 reviews)
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