PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Florida Red Line Shuttle and Allegiant Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Florida Red Line Shuttle
Allegiant Air

Florida Red Line Shuttle and Allegiant Air Overview

Total reviews
12
1411
Company responses
0
0
Issues resolved
1
9

Allegiant Air was first mentioned on PissedConsumer on Sep 30, 2010 and since then this brand received 1411 reviews. It is 1399 reviews more than Florida Red Line Shuttle received since Jan 7, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Florida Red Line Shuttle customer support team than with Allegiant Air customer service.

Florida Red Line Shuttle and Allegiant Air Consumer Ratings

Rank
35 out of 621 in Transport category
75 out of 621 in Transport category
Staff
23 in category
63 in category
Customer service
17 in category
48 in category
Website
29 in category
66 in category

According to consumer ratings and reviews, Florida Red Line Shuttle ranks 40 points higher in the Transport category than Allegiant Air. People gave Florida Red Line Shuttle 2.4 stars for Staff criterion in Transport category and it is 151 points higher than the worst rated brand in this category. At the same time, Allegiant Air was rated 1.5 stars for Staff criterion in this category and it is 111 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Florida Red Line Shuttle has a higher rating than Allegiant Air. Regarding Website criterion, consumers gave Florida Red Line Shuttle 2.7 stars and it is 83% greater than other in category. Allegiant Air however was rated 2 stars and it is 62% greater than other in category.

Florida Red Line Shuttle and Allegiant Air Rating Details

Staff
2.4 (7 reviews)
1.5 (613 reviews)
Reviewer's quote

The “customer service” staff very rudely said that the bus had been there, did not see me (although I was the only one standing there with a big suitcase), and so they left. No other bus was available. I had to take a $30 taxi to the Miami Airport and rent a car at $125 for the day and drive myself...

PissedConsumer985930

We have made sure that everyone we know are aware of the *** staff you employ along with your *** air line to be this disrespected and treated like garbage this infuriates me to the core of my being. I do expect to hear from your airline a very public apologies for the *** you put my Dad thru from...

Sandra K
Customer service
2.5 (6 reviews)
1.3 (687 reviews)
Reviewer's quote

This was our first time using Florida Red Line Shuttle service. We usually use Cruise Connection by Escot, but they were unavailable this time of year for the day that we needed. I was nervous at first, because I had seen all of the bad reviews, but to be honest, we had no problem at all...

Debra G

...I called the customer service number and never got any response I am so disappointed in Allegiant!!! We have prebooked two other flights and after that our cards and being cut up! You cannot run a company on bad personnel and poor service!..

Loie
Website
2.7 (6 reviews)
2 (621 reviews)
Reviewer's quote

I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Miami (downtown) in the 340 Biscayne Blvd. Miami, FL 33132, Holiday Inn Hotel at 11:45 AM - Friday, November 28, 2014. Arrival: Punta Gorda in the 26570 Jones Loop Rd, Punta Gorda,...

Chelesa

This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...

David G

Florida Red Line Shuttle and Allegiant Air Pros and Cons

Pros
  • Safety of the driving of the shuttle bus
  • Punctuality of the service
  • Professionalism of the driver
  • Price
  • Convenience of airport
  • Pricing
Cons
  • Bus never came and the phone number did not work
  • Poor customer service
  • Lack of communication
  • Uncaring staff

Florida Red Line Shuttle and Allegiant Air Most Positive Reviews

Top rated reviews
5

Once again I have used Florida Red Line and found them to be ontime, courteous, clean vehicle, and great driver. Highly...

5

I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...

Florida Red Line Shuttle and Allegiant Air Most Critical Reviews

Lowest rated reviews
1

I bought a ticket in BusBud website to use in the Florida Red Line Shuttle, with the following itinerary: Departure: Mia...

1

Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...

Florida Red Line Shuttle and Allegiant Air Latest Reviews

Recent published reviews
1.1

First and last time with Florida Red Line!
The only good thing about my trip was that it left on time. I didn’t know it w...

Read all 12 reviews

I booked the wrong date, Booked December 5, 2019 and it should be January 5, 2020. Can you please help me.

Read all 1411 reviews

Florida Red Line Shuttle and Allegiant Air Products and Services

Most reviewed product and services
  • Florida Red Line Shuttle Shuttle Service (4 reviews)
  • Florida Red Line Shuttle Vehicle Driver (2 reviews)
  • Allegiant Air Flight (533 reviews)
  • Allegiant Air Customer Care (149 reviews)
  • Allegiant Air Flight Booking (86 reviews)