PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about eDreams and Allegiant Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

eDreams
Allegiant Air

eDreams and Allegiant Air Overview

Total reviews 767 1534
Company responses 195 0
Issues resolved 6 10

eDreams and Allegiant Air Consumer Ratings

Rank
99 out of 588 in Travel Agencies category
105 out of 455 in Transport category
Customer service
111 in category
76 in category
Website
131 in category
81 in category
Exchange, Refund and Cancellation Policy
87 in category
80 in category
Product or Service Quality
107 in category
73 in category

eDreams and Allegiant Air Rating Details

Customer service
1.1 (319 reviews)
1.3 (729 reviews)
Reviewer's quote

...Slow, rude, delayed customer service. Pay more and get a reliable service..

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Nothing, customer service is nonexistent!!..

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Website
1.4 (299 reviews)
2 (659 reviews)
Reviewer's quote

I was charged another payment from this website that I didn't purchase. Would like to get a refund please..

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This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...

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Exchange, Refund and Cancellation Policy
1.2 (281 reviews)
1.4 (632 reviews)
Reviewer's quote

...I tried many times to call your service phone to ask for refund process but my 10 digit reservation (680382****) never works. I need to at least get into contact with your service dept to get refund for the cancelled flight. How could I do it?..

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...The trip I was calling in to change was for July; however, I was with in the 24 hr booking mark so requested a refund and rebooked. I was a nice wanting a change customer not pissed..

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Product or Service Quality
1.2 (274 reviews)
1.5 (535 reviews)
Reviewer's quote

...Terrible customer service. Don't go for it..

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Jetway person said my boarding pass was fake because it was a screen shot, told me my dog was not a service dog, told me I was going to jail for a fake boarding pass - funny it was fine through security. Tried to block me from leaving the airport that I was going to jail. Then the plane left with...

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eDreams and Allegiant Air Pros and Cons

Pros
  • Unprofessional
  • No pros
  • Pathetic
  • Price
  • Convenience of airport
  • Pricing
Cons
  • Customer service
  • No refund policy
  • Help center have no valid contacts
  • Poor customer service
  • Lack of communication
  • Uncaring staff

eDreams and Allegiant Air Most Positive Reviews

Top rated reviews
5

My flight was cancelled due to the covid-19 pandemic from Birmingham to lusaka Zambia with two stops from Dubai and...

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5

I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...

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5

the 10 working days are over.

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5

I was supposed to leave Youngstown,Ohio at 7.15 and be in st.petersburg at 9.30.flight never left till after 9.and I arr...

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eDreams and Allegiant Air Most Critical Reviews

Lowest rated reviews
1

I booked a ticket for someone and my name came as the traveler,

I contacted edreams straight away and they told me I wi...

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1

Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...

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1

Yesterday I booked two flights through eDreams, but unfortunately, within 10 minutes a personal emergency arose.

I imme...

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1

Recently had flight to Sanford on the "BigA". When we went to check in 24 hrs prior to trip on their app the airlines...

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eDreams and Allegiant Air Latest Reviews

Recent published reviews
No votes

In the morning company eadreams they take from my account 59.99 pounds for a ticket but I dont buy me I was to bank and...

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1

Nothing, customer service is nonexistent!!

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1.9

I got confirmation from eDreams as well as from the flight company that my flight got cancelled. I tried many times to...

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1.4

Covid issues I need to change the flight

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eDreams and Allegiant Air Products and Services

Most reviewed product and services
  • Edreams Flight Booking (327 reviews)
  • Edreams Car Rental Booking (4 reviews)
  • Edreams Baggage Policy (2 reviews)
  • Allegiant Air Flight (546 reviews)
  • Allegiant Air Flight Booking (90 reviews)
  • Allegiant Air Baggage Policy (58 reviews)