PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Delta Airlines and Allegiant Air as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Delta Airlines
Allegiant Air

Delta Airlines and Allegiant Air Overview

Total reviews
1021
1539
Company responses
0
0
Issues resolved
6
10

Delta Airlines and Allegiant Air Consumer Ratings

Rank
77 out of 429 in Transport category
96 out of 429 in Transport category
Customer service
43 in category
60 in category
Level of Comfort
39 in category
84 in category
Website
48 in category
73 in category
Exchange, Refund and Cancellation Policy
43 in category
72 in category

Delta Airlines and Allegiant Air Rating Details

Customer service
1.5 (236 reviews)
1.3 (721 reviews)
Reviewer's quote

No one picked up In customer service and then a nine hr wait time to talk to someone not cool..

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...The worst customer service I have ever experienced in my entire life . 0 out of 10..

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Level of Comfort
2.1 (190 reviews)
1.6 (570 reviews)
Reviewer's quote

...Terrible level of comfort and Service. An old 737 with old style business class seats (Contrast that with our American flight from MIA to St. Lucia on 4/16 that had lie flat seats)...

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...how many levels do they need to pass the buck to) came over and said don't talk to MY ticket agents that way..

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Website
2.2 (186 reviews)
2 (653 reviews)
Reviewer's quote

I was told by the delta website that, given the outbreak, they were giving refunds and waiving cancellation fees, which is the reasonable thing to do. This was a lie. Things got bad when they informed me my flight was not eligible for refund but could potentially be eligible for e-credit for future...

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This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...

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Exchange, Refund and Cancellation Policy
1.6 (183 reviews)
1.3 (625 reviews)
Reviewer's quote

...I want a refund. I bought the insurance in addition to being within the dates for Covid cancellation. I can’t believe how hard this has been...

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...They should have just allowed customers to cancel with refund. Many may not fly Allegiant Air after this..

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Delta Airlines and Allegiant Air Pros and Cons

Pros
  • I survived the flight
  • Flight attendants on flight were good
  • Previous great service
  • Price
  • Convenience of airport
  • Pricing
Cons
  • Bad customer service
  • Worst customer service on any airline i have ever flown on
  • Lack of taking responsibility
  • Poor customer service
  • Lack of communication
  • Uncaring staff

Delta Airlines and Allegiant Air Most Positive Reviews

Top rated reviews
5

I had one of the best experiences on flight number 1128 on November 4, 2015..the two stewardess in question were Laura...

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5

I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...

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5

I called the customer service number 7 hours ago to get information on my delayed flight and was to get a call back in...

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5

I was supposed to leave Youngstown,Ohio at 7.15 and be in st.petersburg at 9.30.flight never left till after 9.and I arr...

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Delta Airlines and Allegiant Air Most Critical Reviews

Lowest rated reviews
1

Hi, I want to raise a complaint about my flight with Delta Airlines. As I was seating in seat 2A, I wanted to go to the...

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1

Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...

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1

Was shocked not to admitted to The Delta Sky Club with a Domestic full fare ticket. Their policy is only for...

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1

Recently had flight to Sanford on the "BigA". When we went to check in 24 hrs prior to trip on their app the airlines...

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Delta Airlines and Allegiant Air Latest Reviews

Recent published reviews
1.2

No one picked up In customer service and then a nine hr wait time to talk to someone not cool

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No votes

I need to know if how or if I can get a refund for a flight

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No votes

Are you all canceling your flights from Spokane to Houston Texas

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No votes

Busy signal when I call the number

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Delta Airlines and Allegiant Air Products and Services

Most reviewed product and services
  • Delta Airlines Flight (346 reviews)
  • Delta Airlines Customer Care (95 reviews)
  • Delta Airlines Flight Booking (79 reviews)
  • Allegiant Air Flight (551 reviews)
  • Allegiant Air Customer Care (158 reviews)
  • Allegiant Air Flight Booking (89 reviews)