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Allegiant Air

Transport
  • 8 ISSUES RESOLVED
  • 1222 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Convenience of airport 15
  • Price 14
  • Pricing 10
  • Arived alive 10
  • Nice stewardess 9

Customers don't like

  • Poor customer service25
  • Lack of communication17
  • Extreme flight delays7
  • Cramped seats7
  • Uncaring staff6
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Delta Airlines

Transport
  • 1 ISSUES RESOLVED
  • 797 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • I survived the flight 6
  • Did not loose my luggage 5
  • Flight schedule 4
  • Flight attendants on flight were good 3
  • Price 2

Customers don't like

  • Bad customer service10
  • Lack of taking responsibility4
  • Worst baggage support2
  • Treatment of uncaring staff2
  • Slow awkward service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1364544

Apples to Oranges here.A legacy versus an ultra low-cost.

Having flown both, I have had more issues on Delta than Allegiant. One long delayed flight (but handled well) versus 4-5 delays, bags mishandled. For short flights, cheap weekend getaways and if you do not mind cramped seats and no amenities, go Allegiant. Most of the negative reviews I see about Allegiant are from people who DID NOT RESEARCH before booking and are angry at the lack of service as found in other carriers and extra costs.

Allegiant is a different duck, and if you do not research it then don't complain.

Allegiant is slowly replacing the old MD fleet with Airbus, which should improve performance.Delta costs more but gives more for the most part, but each suffer from certain ailments.