PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allegiant Air and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allegiant Air
Delta Airlines

Allegiant Air and Delta Airlines Overview

Total reviews 2594 2638
Company responses 0 0
Issues resolved 20 30

Allegiant Air and Delta Airlines Consumer Ratings

Rank
98 out of 512 in Airlines and Air Transport category
60 out of 512 in Airlines and Air Transport category
Customer service
117 in category
64 in category
Exchange, Refund and Cancellation Policy
115 in category
66 in category
Price Affordability
44 in category
79 in category
Additional Fees
127 in category
62 in category

Allegiant Air and Delta Airlines Rating Details

Customer service
1.4
(1026 reviews)
1.7
(730 reviews)
Reviewer's quote

...Not up on customer service support and printed information outdated and more..

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The customer service representative was above and beyond cordial. She helped me. I truly appreciate her professionalism and dedication...

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Exchange, Refund and Cancellation Policy
1.4
(867 reviews)
1.9
(565 reviews)
Reviewer's quote

...They said they could not change the seat assignments and I needed to contact allegiant for a refund. Ive called 3 times and been on hold for 2 plus hours each time and havent talked to anyone. Ive sent emails and have not received any correspondence...

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...My complaint involves a company policy which needs to be addressed. As a result I canceled my Delta American Express card..

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Price Affordability
2.7
(839 reviews)
2.3
(564 reviews)
Reviewer's quote

Be careful when you see the advertised price on their website! Mine said $67 each way on a round trip...

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When I want to use the free companion Certificate which isn't free They put up obstacle after optical to force me to pay full price for my tickets My AMX card # ends in 01008 My FF # is 911011**** I'm done with you and I will no longer use Delta and I have a 10,000 person Social network that will...

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Additional Fees
1.5
(824 reviews)
2
(516 reviews)
Reviewer's quote

Very upset there is additional fees when picking up car rental at airport. It isnt stated when booking. How can you do that? False advertising Not cheap rentals...

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...I felt that we had no option and agreed to pay the fee and accept the fact that we would now be hanging around the airport for 7 additional hours. Today, I went online to check to see if my 9:30 p. m...

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Allegiant Air and Delta Airlines Pros and Cons

Pros
  • Price
  • Convenience of airport
  • Pricing
  • Trrible on line or phone customer service
  • Previous great service
  • I survived the flight
Cons
  • Poor customer service
  • Lack of communication
  • Horrible customer service
  • Bad customer service
  • Terrible service
  • Worst customer service on any airline i have ever flown on

Allegiant Air and Delta Airlines Most Positive Reviews

Top rated reviews
5

I have expedited ck. in with my service dog. Because i had a knee replacement i couldnt get thru the metal detector....

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5

Hi i called 100 times i just request please at least that an agent gone call me back please i am flying this coming...

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5

A ghost town at St. Pete, CLW airport dealing with this airline! No one answered the phones, no one in the lobby, after...

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5

Flew to Aruba attempted to check in and noticed that we didnโ€™t see the upgrade we purchased on our seats. Aruba agents w...

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Allegiant Air and Delta Airlines Most Critical Reviews

Lowest rated reviews
1

I think I put in the wrong info for one passenger and would like to check and change it if I did before my trip

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1

So Delta has quietly just DRASTICALLY changed their mileage redemption rates for award travel... My business class NYC...

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1

It's incredibly difficult to contact someone in customer service. The numbers that are online Do NotMakmmwork.

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1

Well, same happened to me today. I was booked on Flt 924 and I confirmed the reservation 10/22 afternoon and then by mi...

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Allegiant Air and Delta Airlines Latest Reviews

Recent published reviews
1

Waited over 40 min. And had to hang up. Wasnt able to speak to anyone, so my problem has not been resolved.

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1

Childsupport knowone has helped me to see if my xhusband still works there delta he is 8000 behind on a disable child I...

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No votes

I am a veteran. When I booked our flights I inadvertently paid for bags. The agent said I needed to call but. Any get...

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1

Can't get to payroll to see if my x still works there I need her childsupport you company stopped given checks to her...

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