PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allegiant Air and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allegiant Air
Delta Airlines

Allegiant Air and Delta Airlines Overview

Total reviews
1425
929
Company responses
0
0
Issues resolved
9
5

Allegiant Air was first mentioned on PissedConsumer on Sep 30, 2010 and since then this brand received 1425 reviews. It is 496 reviews more than Delta Airlines received since Nov 6, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Allegiant Air customer support team and Delta Airlines customer service.

Allegiant Air and Delta Airlines Consumer Ratings

Rank
79 out of 574 in Transport category
65 out of 574 in Transport category
Customer service
50 in category
42 in category
Website
67 in category
42 in category
Staff
65 in category
43 in category

According to consumer ratings and reviews, Delta Airlines ranks 14 points higher in the Transport category than Allegiant Air. People gave Allegiant Air 1.3 stars for Customer service criterion in Transport category and it is 142 points higher than the worst rated brand in this category. At the same time, Delta Airlines was rated 1.4 stars for Customer service criterion in this category and it is 150 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Delta Airlines has a higher rating than Allegiant Air. Regarding Staff criterion, consumers gave Allegiant Air 1.6 stars and it is 66% greater than other in category. Delta Airlines however was rated 1.8 stars and it is 78% greater than other in category.

Allegiant Air and Delta Airlines Rating Details

Customer service
1.3 (692 reviews)
1.4 (204 reviews)
Reviewer's quote

Flight from Punta gorda to Appleton flight # 1536 on 12-29-19 was one of the worst handled customer service I ever witnessed. plane was diverted from Appleton Wisconsin to Peoria Illinois . in the air they told the people on board that they were going to fly there refuel and wait for clearance to...

Kenson

Worst customer service in decades, a total insult to public due to the enormous wait times. The robot skips waiting queues, tells you that someone will call you back in the given time, but it does not happen. I could not talk to anybody at Delta Reservations for weeks, regardless of time or day...

Lucian N
Website
2 (627 reviews)
2.2 (161 reviews)
Reviewer's quote

This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...

David G

...I tried calling Delta Security but the phone # at their website is no longer in service. Trying other #'s got me a menu about everything except Security. The pkg...

Estefanie
Staff
1.6 (618 reviews)
1.8 (181 reviews)
Reviewer's quote

Another announcement was made by Allegiant staff that they were still working to get a replacement plane and crew in tonight. They informed us that if not, our flight would be move to around 0800 am in the morning, and that we would be provided with hotel vouchers. Shortly after this, a cart with a...

Phoenyx

...*- Your staff doesn’t know how to handle people with different languages. While wait for the heavy man to help us, there was a french girl there trying to connect to her flight but no translators. *- Your staff issues wrong tickets...

SQC

Allegiant Air and Delta Airlines Pros and Cons

Pros
  • Price
  • Convenience of airport
  • Pricing
  • I survived the flight
  • Flight attendants on flight were good
  • Flight schedule
Cons
  • Poor customer service
  • Lack of communication
  • Uncaring staff
  • Bad customer service
  • Worst customer service on any airline i have ever flown on
  • Lack of taking responsibility

Allegiant Air and Delta Airlines Most Positive Reviews

Top rated reviews
5

I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...

5

I had one of the best experiences on flight number 1128 on November 4, 2015..the two stewardess in question were Laura...

Allegiant Air and Delta Airlines Most Critical Reviews

Lowest rated reviews
1

Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...

1

Hi, I want to raise a complaint about my flight with Delta Airlines. As I was seating in seat 2A, I wanted to go to the...

Allegiant Air and Delta Airlines Latest Reviews

Recent published reviews
1.2

Paid $877,44 for my niece and husband and baby.
Paid for Tripflex
Opened a Allegiant airline master card and spent over $1...

Read all 1425 reviews

They have delay my fly 3 time i will be missing a date from work .im very disappointed. With no explanation

Read all 929 reviews

Allegiant Air and Delta Airlines Products and Services

Most reviewed product and services
  • Allegiant Air Flight (534 reviews)
  • Allegiant Air Customer Care (150 reviews)
  • Allegiant Air Flight Booking (89 reviews)
  • Delta Airlines Flight (346 reviews)
  • Delta Airlines Customer Care (77 reviews)
  • Delta Airlines Flight Booking (75 reviews)