PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allegiant Air and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allegiant Air
Delta Airlines

Allegiant Air and Delta Airlines Overview

Total reviews 1529 1135
Company responses 0 0
Issues resolved 10 8

Allegiant Air and Delta Airlines Consumer Ratings

Rank
105 out of 445 in Transport category
68 out of 445 in Transport category
Customer service
70 in category
47 in category
Website
81 in category
56 in category
Exchange, Refund and Cancellation Policy
79 in category
47 in category
Price Affordability
55 in category
91 in category

Allegiant Air and Delta Airlines Rating Details

Customer service
1.3 (725 reviews)
1.5 (274 reviews)
Reviewer's quote

...The worst customer service I have ever experienced in my entire life . 0 out of 10..

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...Bad Customer Service..

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Website
2 (656 reviews)
2.1 (217 reviews)
Reviewer's quote

This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...

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...le and to be honest worthy of an investigation! I have almost $7000 in airline tix that were just cancelled that I need to try and rebook! I try to go on your website and it says it can't find my reservation or any indication that I ever tried to book a trip at all!! and that is using the Tix number, Reservation Number, and my Credit Card number!! I don't care that there is a Corona Virus pandemic going on! you have what 80,000 employees and I cant get thru to one of them in a week!! Delta management should be ashamed of themselves and the way they ...

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Exchange, Refund and Cancellation Policy
1.3 (629 reviews)
1.7 (226 reviews)
Reviewer's quote

...The trip I was calling in to change was for July; however, I was with in the 24 hr booking mark so requested a refund and rebooked. I was a nice wanting a change customer not pissed..

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After a number of conversations the final word from your agency was non refundable and if the flight credit is not used by December 31, 2021 the credit and money would be forfeited. I think this policy needs some kind of lead way and my desire to use Delta Airlines is in question. Confirmation...

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Price Affordability
2.6 (614 reviews)
2.1 (201 reviews)
Reviewer's quote

Charged over 450bdollars found the same exact flight for $154 and they would not price match and on my booking for my return flight they made a mistake and instead of a morning flight they booked me for a night flight then told me I would have to pay $163 to change to the earlier flight this is...

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...It is like they want you to use someone like Priceline to book through so Delta won't have to deal with any problems. Their website has more and more screens that you have to go through and some of them may suddenly increase the price and you are not sure why. They do not tell you up front...

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Allegiant Air and Delta Airlines Pros and Cons

Pros
  • Price
  • Convenience of airport
  • Pricing
  • I survived the flight
  • Flight attendants on flight were good
  • Previous great service
Cons
  • Poor customer service
  • Lack of communication
  • Uncaring staff
  • Bad customer service
  • Worst customer service on any airline i have ever flown on
  • Unwillingness to help

Allegiant Air and Delta Airlines Most Positive Reviews

Top rated reviews
5

I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...

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5

I had one of the best experiences on flight number 1128 on November 4, 2015..the two stewardess in question were Laura...

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5

I was supposed to leave Youngstown,Ohio at 7.15 and be in st.petersburg at 9.30.flight never left till after 9.and I arr...

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5

I called the customer service number 7 hours ago to get information on my delayed flight and was to get a call back in...

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Allegiant Air and Delta Airlines Most Critical Reviews

Lowest rated reviews
1

Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...

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1

Hi, I want to raise a complaint about my flight with Delta Airlines. As I was seating in seat 2A, I wanted to go to the...

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1

Recently had flight to Sanford on the "BigA". When we went to check in 24 hrs prior to trip on their app the airlines...

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1

Was shocked not to admitted to The Delta Sky Club with a Domestic full fare ticket. Their policy is only for...

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Allegiant Air and Delta Airlines Latest Reviews

Recent published reviews
1

Arrived at the airport I was supposed to be at then I asked allegiant employee if I was at the right airport because it...

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1.4

The automated system sucks, the employees at Delta don't want to fix the problem.

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1

Cant get a response on hold forever!!!!!!!!!!!!!!!!!!

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1

The number no matter what I call keeps me on hold for hours literally

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Allegiant Air and Delta Airlines Products and Services

Most reviewed product and services
  • Allegiant Air Flight (546 reviews)
  • Allegiant Air Customer Care (159 reviews)
  • Allegiant Air Flight Booking (90 reviews)
  • Delta Airlines Flight (349 reviews)
  • Delta Airlines Customer Care (99 reviews)
  • Delta Airlines Flight Booking (82 reviews)