PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allegiant Air and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allegiant Air
Delta Airlines

Allegiant Air and Delta Airlines Overview

Total reviews
1411
915
Company responses
0
0
Issues resolved
9
5

Allegiant Air was first mentioned on PissedConsumer on Sep 30, 2010 and since then this brand received 1411 reviews. It is 496 reviews more than Delta Airlines received since Nov 6, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Allegiant Air customer support team and Delta Airlines customer service.

Allegiant Air and Delta Airlines Consumer Ratings

Rank
75 out of 620 in Transport category
62 out of 620 in Transport category
Customer service
50 in category
42 in category
Website
65 in category
43 in category
Staff
64 in category
44 in category

According to consumer ratings and reviews, Delta Airlines ranks 13 points higher in the Transport category than Allegiant Air. People gave Allegiant Air 1.3 stars for Customer service criterion in Transport category and it is 140 points higher than the worst rated brand in this category. At the same time, Delta Airlines was rated 1.4 stars for Customer service criterion in this category and it is 148 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Delta Airlines has a higher rating than Allegiant Air. Regarding Staff criterion, consumers gave Allegiant Air 1.5 stars and it is 66% greater than other in category. Delta Airlines however was rated 1.8 stars and it is 77% greater than other in category.

Allegiant Air and Delta Airlines Rating Details

Customer service
1.3 (687 reviews)
1.4 (201 reviews)
Reviewer's quote

...I called the customer service number and never got any response I am so disappointed in Allegiant!!! We have prebooked two other flights and after that our cards and being cut up! You cannot run a company on bad personnel and poor service!..

Loie

...the tickets saving about 100 bucks but was treated like this was a buddy pass instead of an earned skymiles pass for being a dedicated frequent flyer miles customer. If I would have changed my dates, I could have beat the price all together. It seemed as though they were acting like I was receiving a freebie instead of an earned...

Aza B
Website
2 (621 reviews)
2.2 (158 reviews)
Reviewer's quote

This my seem trite, but has anyone experienced issues with being able to view and or change their flights through manage travel on myalligiant website. I have had this issue since December 2018. When logging in I receive an error message that reads: An unexpected error has occurred and we are...

David G

...This complain was submitted at the airline website first to give them a chance to respond. After waiting for a month with no respond, I am re-posting here..

Alexandra D
Staff
1.5 (613 reviews)
1.8 (178 reviews)
Reviewer's quote

We have made sure that everyone we know are aware of the *** staff you employ along with your *** air line to be this disrespected and treated like garbage this infuriates me to the core of my being. I do expect to hear from your airline a very public apologies for the *** you put my Dad thru from...

Sandra K

...*- Your staff doesn’t know how to handle people with different languages. While wait for the heavy man to help us, there was a french girl there trying to connect to her flight but no translators. *- Your staff issues wrong tickets...

SQC

Allegiant Air and Delta Airlines Pros and Cons

Pros
  • Price
  • Convenience of airport
  • Pricing
  • I survived the flight
  • Flight attendants on flight were good
  • Flight schedule
Cons
  • Poor customer service
  • Lack of communication
  • Uncaring staff
  • Bad customer service
  • Worst customer service on any airline i have ever flown on
  • Lack of taking responsibility

Allegiant Air and Delta Airlines Most Positive Reviews

Top rated reviews
5

I flew Allegiant Air from Asheville, NC to Sanford, FL and had no problems at all. The staff was friendly, the flight...

5

I had one of the best experiences on flight number 1128 on November 4, 2015..the two stewardess in question were Laura...

Allegiant Air and Delta Airlines Most Critical Reviews

Lowest rated reviews
1

Made a reservation,paid $76 for it, got a confirmation number, & printed it out. Went back to website 12 days later...

1

Hi, I want to raise a complaint about my flight with Delta Airlines. As I was seating in seat 2A, I wanted to go to the...

Allegiant Air and Delta Airlines Latest Reviews

Recent published reviews

I booked the wrong date, Booked December 5, 2019 and it should be January 5, 2020. Can you please help me.

Read all 1411 reviews

My flight DL 3287 to New York is delayed to 6.41pm
This will affect my time of arrival at New York and might miss my flig...

Read all 915 reviews

Allegiant Air and Delta Airlines Products and Services

Most reviewed product and services
  • Allegiant Air Flight (533 reviews)
  • Allegiant Air Customer Care (149 reviews)
  • Allegiant Air Flight Booking (86 reviews)
  • Delta Airlines Flight (346 reviews)
  • Delta Airlines Customer Care (75 reviews)
  • Delta Airlines Flight Booking (73 reviews)