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Allegiant Air

Transport
  • 8 ISSUES RESOLVED
  • 1208 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Convenience of airport 15
  • Price 14
  • Arived alive 10
  • Pricing 10
  • Nice stewardess 9

Customers don't like

  • Poor customer service25
  • Lack of communication17
  • Cramped seats7
  • Extreme flight delays7
  • Uncaring staff6
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Cheapoair

Travel Agencies
  • 3 ISSUES RESOLVED
  • 1186 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheaper price 10
  • Idea of cheap travel 8
  • How easy the website was to use 4
  • Price 4
  • Reasonable price they lure you into their snatchcave 3

Customers don't like

  • Poor customer service28
  • Outsourced call center12
  • Unhelpful phone center11
  • Inconsistent charges8
  • Poor phone customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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