Allegiant Air vs American Airlines

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Allegiant Air

Transport
  • 6 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Convenience of airport 15
  • Price 13
  • Arived alive 10
  • Pricing 10
  • Nice stewardess 9

Customers don't like

  • Poor customer service55
  • Lack of communication27
  • Uncaring staff25
  • Customer service19
  • Extreme flight delays13

Products by Allegiant Air

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  • 2 ISSUES RESOLVED
  • 536 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 3
  • Worst 3
  • Miles 2
  • Pricing and available flights 2

Customers don't like

  • Poor customer service25
  • Customer relations24
  • Delay after delay13
  • Lack of help resolving issues10
  • Rude attendant9

Products by American Airlines

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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