PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allegheny Health Network and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allegheny Health Network
Western Dental

Allegheny Health Network and Western Dental Overview

Total reviews 9 821
Company responses 0 0
Issues resolved 0 7

Allegheny Health Network and Western Dental Consumer Ratings

Rank
498 out of 2029 in Hospitals, Clinics and Medical Centers category
89 out of 406 in Dentistry category
Customer service
772 in category
69 in category
Reliability
639 in category
62 in category
Website
676 in category
82 in category
Diversity of Products or Services
678 in category
81 in category

Allegheny Health Network and Western Dental Rating Details

Customer service
1 (6 reviews)
1.3 (207 reviews)
Reviewer's quote

...Really? The cable company has better service. Every time I call them they say they will have dispatch call me when they are near. Three days of sitting in her house in case the driver is in the area...

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After hours on customer service phone..

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Reliability
1 (5 reviews)
1.3 (140 reviews)
Reviewer's quote

Its been a little over four years, and despite the evidence in my favor, Allegheny Health Network won't amend or retract a false patient access coordinator electronic record.The Electronic record suggests that I didn't show insurance or ID at the registration desk, but I wasn't the patient.My wife...

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Western Dental doesn't answer their phones 99% of the time. When answered, after 1/2 hr. they can't be understood and give the wrong information. I drove 1/2 hour at 8:00 A.M. thru rush hr. traffic to find out they do not have labs for dentures in house.! A couple of weeks later I get a text that...

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Website
1 (4 reviews)
1.9 (160 reviews)
Reviewer's quote

...The next day on their patient information website MyChart they had justified the $10. 00 by saying that the 2 $5. 00 payments were used for a MyChart monthly fees...

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I checked the Western Dental website and it says that they are now open in San Francisco and how they are going about with the Covid-19 to keep customers safe and their staff safe. Well, that was all great. But I tried calling several times and their answering system says that someone will take my...

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Diversity of Products or Services
1 (4 reviews)
1.6 (176 reviews)
Reviewer's quote

I went for a biopsy of my thyroid approximately a month ago from now. The doctor said it would take 2 days for the results to be in and to follow up with my PCP. The nurses at the doctor's office say they can't get my results. They are also not listed on the "My chart" in the results tab for my...

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...Western dental has been harassing for payment for services they are not providing. My son has had many issues with his braces, even falling off of his teeth. I was told to make a payment to make an appointment, I did that...

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Allegheny Health Network and Western Dental Pros and Cons

Pros
  • No pros
  • Receptionists
  • Very little
  • X-ray technicians
Cons
  • Treat patients like crap
  • Nobody answers phones
  • Bad customer service
  • Taken advantage of
  • Very poor customer service
  • Poor customer service

Allegheny Health Network and Western Dental Most Positive Reviews

Top rated reviews
No votes
5

I can't even wear the plate they made for me. It has sharp edges and cuts my mouth. I paid them what they asked for....

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No votes
5

Great service. I love how they took care of me during treatment.

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Allegheny Health Network and Western Dental Most Critical Reviews

Lowest rated reviews
1

I am a disabled citizen of Pittsburgh, PA. I am dually enrolled in both Medicare and Medicaid as I cannot afford...

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1

I had to have WD make my upper denture twice. The bottom denture they made me was so big that I could barely get them in...

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1

Apparently, AHN bought the Klingensmith DME company. My mother passed away 7 days ago and I have spent three whole days...

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1

First and LAST TIME,i ckecked with them at 2.pm and after 3 hours Dentist came and spent only 3 minutes and walked way...

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Allegheny Health Network and Western Dental Latest Reviews

Recent published reviews
1

Its been a little over four years, and despite the evidence in my favor, Allegheny Health Network won't amend or retract...

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1

Western Dental doesn't answer their phones 99
% of the time. When answered, after 1/2 hr. they can't be understood and gi...

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1.3

Recently saw a rheumatology specialist in the AH network. He ordered urine culture and test came back positive for UTI....

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No votes

Western Dental charged me for 2 Crowns that was not needed and they gave me the Total Cost over $2500.
They committed Fra...

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Allegheny Health Network and Western Dental Products and Services

Most reviewed product and services
  • Allegheny Health Network Customer Care (4 reviews)
  • Western Dental Customer Care (58 reviews)
  • Western Dental Doctor (17 reviews)
  • Western Dental Dentistry Doctor (13 reviews)