-
Home
-
Upmc vs Allegheny Health Network
Upmc vs Allegheny Health Network
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Upmc and Allegheny Health Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Upmc and Allegheny Health Network Overview
|
Total reviews |
149
|
11
|
|
Company responses |
0 |
0 |
|
Issues resolved |
0 |
0 |
Upmc and Allegheny Health Network Consumer Ratings
Rank
325
out of 2015 in Hospitals, Clinics and Medical Centers category
494
out of 2015 in Hospitals, Clinics and Medical Centers category
Customer service
271
in category
807
in category
Product or Service Quality
208
in category
280
in category
Website
247
in category
706
in category
Diversity of Products or Services
210
in category
707
in category
Upmc and Allegheny Health Network Rating Details
Reviewer's quote
...Customer service is a cruel joke. Morally corrupt and incompetent. These people couldn’t care less about you...
Read full review
...Really? The cable company has better service. Every time I call them they say they will have dispatch call me when they are near. Three days of sitting in her house in case the driver is in the area...
Read full review
Product or Service Quality
Reviewer's quote
...Give your hard-earned dollars with no expectation for quality care. if any...
Read full review
Recently saw a rheumatology specialist in the AH network. He ordered urine culture and test came back positive for UTI. He never ordered a prescription for antibiotics and then left on vacation. I called his office figuring his coveringphysician could order my antibiotics. The assistant that...
Read full review
Reviewer's quote
Their website and system are atrocious, you cannot even create your account online. On top of that their systems are disconnected and if you setup a payment plan and make a payment over the phone it is not readily reflected on the My Secure Bill portal. This is 2018, update your systems instead of...
Read full review
...The next day on their patient information website MyChart they had justified the $10. 00 by saying that the 2 $5. 00 payments were used for a MyChart monthly fees...
Read full review
Diversity of Products or Services
Reviewer's quote
For the past 5 months, I have been double billed for physician services. I have a canceled check for proof of payment. And billed for the diagnostics for routine blood work that UPMC had agreed to take care of per their participation agreement with United Healthcare...
Read full review
Got a laceration to my hand that required stitches, had to return within 48 hours because the stitches popped open and i was bleeding again. Contacted the billing department 4 times to remedy the issue. I am being charged two copays when i only should have one as our insurance states we arent...
Read full review
Upmc and Allegheny Health Network Pros and Cons
Pros
- Nursing care and physicians
- Er room staff and the nursing staff
- Knowledgeable doctors
- Some good doctors
- No pros
Cons
- Insurance coverage
- Customer service
- Rude staff pa kelly cameron
- Treat patients like crap
- Nobody answers phones
- Bad customer service
Upmc and Allegheny Health Network Most Positive Reviews
Top rated reviews
Well was surprised to be asked to pay $10.00 to have my PCP physician to fill out a form after my cataract surgery for...
Read full review
No votes
Please be advised to go outside of Altoona/UPMC for Cancer related issues and Cardiology issues. There was NO before...
Read full review
No votes
Upmc and Allegheny Health Network Most Critical Reviews
Lowest rated reviews
5 days before surgery, got call from surgeon stating "just spoke w/UPMC chief medical officer telling her, you can't...
Read full review
I am a disabled citizen of Pittsburgh, PA. I am dually enrolled in both Medicare and Medicaid as I cannot afford...
Read full review
My primary care physician has recommended that I see a dermatologist, however there are no doctors in "my area" (the...
Read full review
Apparently, AHN bought the Klingensmith DME company. My mother passed away 7 days ago and I have spent three whole days...
Read full review
Upmc and Allegheny Health Network Latest Reviews
Recent published reviews
Starting Medicare soon and wanted to verify that doctors and dentist were in the selected plan. First, the person was...
Read full review
Had hernia surgery by Dr Tandin in 2016, Shortly after surgery went back said it was still Uncomfortable, was told take...
Read full review
Disappointed that upmc has no local urgent care within the area when a upmc hospital is a few minutes away. Nearest...
Read full review
Got a laceration to my hand that required stitches, had to return within 48 hours because the stitches popped open and...
Read full review
Upmc and Allegheny Health Network Products and Services
Most reviewed product and services
-
Upmc Health Plan
(10 reviews)
-
Upmc Emergency Service
(9 reviews)
-
Upmc Medical Care
(5 reviews)
-
Allegheny Health Network Medical Care
(1 review)
How would you compare Upmc vs Allegheny Health Network?
Visit to Upmc Urgent Care center resulted in no help, " I don't think its is a tick bite, and even if it was, we can't help you" (since I'm allergic to doxycycline & its their preferred treatment). I guess they just figured too bad for me, made me feel dumb for seeking help for a "pink" rash (she spent more time arguing about its color than diagnosing).
Nurse practitioner with attitude, & ill informed. Intake window lady was good! Thanks A.G.H. for likely life saving treatment.
Allegheny Gen Hospital in Pittsburgh gave me an appointment same day I called (an urgent need, I coaxed). I was given antibiotic prescription same day! Dr was knowledgeble, efficient & thorough.
Product or Service Quality
Upmc Urgent Care nurse was not well educated on Lyme. Their edu-info sheet on the wall contained very outdated statements and now incorrect, facts.
The paper they gave me to take home about insect bites had no info about ticks, Lyme or what to watch for. She never even took a close look at the site! I've come to expect the quality of service is hit or miss with this organization. One star for someone being on duty!
Contrast, AGH Dr recognized immediately the condition (in all fairness, was more obvious later), offered useful advice and information, was truly concerned, and gave immediate help.
Much Like JV and Varsity athletics: UPMC=Varsity AHN=JV *and ask yourself--if this wasn't at least partly true--why all the fuss? You don't see so much noise from the UPMC patients, rather the other way around. Yes,cost,attitude,etc play a role- but overall quality= no contest....