PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Upmc and Allegheny Health Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Upmc
Allegheny Health Network

Upmc and Allegheny Health Network Overview

Total reviews 149 11
Company responses 0 0
Issues resolved 0 0

Upmc and Allegheny Health Network Consumer Ratings

Rank
325 out of 2015 in Hospitals, Clinics and Medical Centers category
494 out of 2015 in Hospitals, Clinics and Medical Centers category
Customer service
271 in category
807 in category
Product or Service Quality
208 in category
280 in category
Website
247 in category
706 in category
Diversity of Products or Services
210 in category
707 in category

Upmc and Allegheny Health Network Rating Details

Customer service
1.3 (66 reviews)
1 (8 reviews)
Reviewer's quote

...Customer service is a cruel joke. Morally corrupt and incompetent. These people couldn’t care less about you...

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...Really? The cable company has better service. Every time I call them they say they will have dispatch call me when they are near. Three days of sitting in her house in case the driver is in the area...

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Product or Service Quality
1.7 (58 reviews)
1.3 (3 reviews)
Reviewer's quote

...Give your hard-earned dollars with no expectation for quality care. if any...

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Recently saw a rheumatology specialist in the AH network. He ordered urine culture and test came back positive for UTI. He never ordered a prescription for antibiotics and then left on vacation. I called his office figuring his coveringphysician could order my antibiotics. The assistant that...

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Website
2.1 (54 reviews)
1 (4 reviews)
Reviewer's quote

Their website and system are atrocious, you cannot even create your account online. On top of that their systems are disconnected and if you setup a payment plan and make a payment over the phone it is not readily reflected on the My Secure Bill portal. This is 2018, update your systems instead of...

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...The next day on their patient information website MyChart they had justified the $10. 00 by saying that the 2 $5. 00 payments were used for a MyChart monthly fees...

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Diversity of Products or Services
2.1 (52 reviews)
1 (5 reviews)
Reviewer's quote

For the past 5 months, I have been double billed for physician services. I have a canceled check for proof of payment. And billed for the diagnostics for routine blood work that UPMC had agreed to take care of per their participation agreement with United Healthcare...

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Got a laceration to my hand that required stitches, had to return within 48 hours because the stitches popped open and i was bleeding again. Contacted the billing department 4 times to remedy the issue. I am being charged two copays when i only should have one as our insurance states we arent...

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Upmc and Allegheny Health Network Pros and Cons

Pros
  • Nursing care and physicians
  • Er room staff and the nursing staff
  • Knowledgeable doctors
  • Some good doctors
  • No pros
Cons
  • Insurance coverage
  • Customer service
  • Rude staff pa kelly cameron
  • Treat patients like crap
  • Nobody answers phones
  • Bad customer service

Upmc and Allegheny Health Network Most Positive Reviews

Top rated reviews
5

Well was surprised to be asked to pay $10.00 to have my PCP physician to fill out a form after my cataract surgery for...

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No votes
5

Please be advised to go outside of Altoona/UPMC for Cancer related issues and Cardiology issues. There was NO before...

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No votes

Upmc and Allegheny Health Network Most Critical Reviews

Lowest rated reviews
1

5 days before surgery, got call from surgeon stating "just spoke w/UPMC chief medical officer telling her, you can't...

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1

I am a disabled citizen of Pittsburgh, PA. I am dually enrolled in both Medicare and Medicaid as I cannot afford...

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1

My primary care physician has recommended that I see a dermatologist, however there are no doctors in "my area" (the...

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1

Apparently, AHN bought the Klingensmith DME company. My mother passed away 7 days ago and I have spent three whole days...

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Upmc and Allegheny Health Network Latest Reviews

Recent published reviews
1.8

Starting Medicare soon and wanted to verify that doctors and dentist were in the selected plan. First, the person was...

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2.3

Had hernia surgery by Dr Tandin in 2016, Shortly after surgery went back said it was still Uncomfortable, was told take...

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2.6

Disappointed that upmc has no local urgent care within the area when a upmc hospital is a few minutes away. Nearest...

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1

Got a laceration to my hand that required stitches, had to return within 48 hours because the stitches popped open and...

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Upmc and Allegheny Health Network Products and Services

Most reviewed product and services
  • Upmc Health Plan (10 reviews)
  • Upmc Emergency Service (9 reviews)
  • Upmc Medical Care (5 reviews)
  • Allegheny Health Network Medical Care (1 review)