PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allegheny Health Network and Upmc as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allegheny Health Network
Upmc

Allegheny Health Network and Upmc Overview

Total reviews
9
134
Company responses
0
0
Issues resolved
0
0

Upmc was first mentioned on PissedConsumer on Dec 11, 2011 and since then this brand received 134 reviews. It is 125 reviews more than Allegheny Health Network received since Jan 27, 2016.

Allegheny Health Network and Upmc Consumer Ratings

Rank
562 out of 2944 in Hospitals, Clinics and Medical Centers category
281 out of 2944 in Hospitals, Clinics and Medical Centers category
Staff
701 in category
232 in category
Customer service
720 in category
250 in category
Reliability
591 in category
219 in category

According to consumer ratings and reviews, Upmc ranks 281 points higher in the Hospitals, Clinics and Medical Centers category than Allegheny Health Network. People gave Allegheny Health Network 1 stars for Staff criterion in Hospitals, Clinics and Medical Centers category and it is 38 points higher than the worst rated brand in this category. At the same time, Upmc was rated 1.9 stars for Staff criterion in this category and it is 507 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Upmc has a higher rating than Allegheny Health Network. Regarding Reliability criterion, consumers gave Allegheny Health Network 1 stars and it is 80% worse than other in category. Upmc however was rated 1.3 stars and it is 70% greater than other in category.

Allegheny Health Network and Upmc Rating Details

Staff
1 (6 reviews)
1.9 (49 reviews)
Reviewer's quote

Its been a little over four years, and despite the evidence in my favor, Allegheny Health Network won't amend or retract a false patient access coordinator electronic record.The Electronic record suggests that I didn't show insurance or ID at the registration desk, but I wasn't the patient.My wife...

Matthew M

The o e jerk reied i have 5 u should of not had that many to your dammn staff i was the 1st women to come through carlisle in 40 years to have natural tripmets de evans was my doctor and in 2002 i deliverd in your hospital down town harrisburg all the facilities are great but that *** town CARLISLE...

Terri A
Customer service
1 (6 reviews)
1.3 (57 reviews)
Reviewer's quote

...Really? The cable company has better service. Every time I call them they say they will have dispatch call me when they are near. Three days of sitting in her house in case the driver is in the area...

Shelsy

This is the second time in two months I have been in the ER with UPMC. Both times at East and Shadyside I had to stay overnight. IN THE ER!!! These rooms are not conducive to rest or sleep. Lights are bright. Halls are noisy with nurses and patients. I definitely will not be having a restful night....

John S
Reliability
1 (5 reviews)
1.3 (44 reviews)
Reviewer's quote

Recently saw a rheumatology specialist in the AH network. He ordered urine culture and test came back positive for UTI. He never ordered a prescription for antibiotics and then left on vacation. I called his office figuring his coveringphysician could order my antibiotics. The assistant that...

PissedConsumer1622954

Doctors in the Altoona, Pa do not exhibit the training, experience, or quality care in their profession that is truly needed. This town is about money.Depending on what insurance you have determines the care you receive. Also, Cancer and Radiation/chemo are thrown at you like candy and there is not...

PissedConsumer1696718

Allegheny Health Network and Upmc Pros and Cons

Pros
  • No pros
  • Nursing care and physicians
  • Er room staff and the nursing staff
  • Knowledgeable doctors
Cons
  • Treat patients like crap
  • Nobody answers phones
  • Bad customer service
  • Insurance coverage
  • Customer service
  • Rude customer service on phone

Allegheny Health Network and Upmc Most Positive Reviews

Top rated reviews
No votes
5

Well was surprised to be asked to pay $10.00 to have my PCP physician to fill out a form after my cataract surgery for...

Allegheny Health Network and Upmc Most Critical Reviews

Lowest rated reviews
1

I am a disabled citizen of Pittsburgh, PA. I am dually enrolled in both Medicare and Medicaid as I cannot afford...

1

5 days before surgery, got call from surgeon stating "just spoke w/UPMC chief medical officer telling her, you can't...

Allegheny Health Network and Upmc Latest Reviews

Recent published reviews
1

Its been a little over four years, and despite the evidence in my favor, Allegheny Health Network won't amend or retract...

Read all 9 reviews
3.5

Being sick is no fun! I have learned that going through the process of seeing a doctor you may encounter employees that...

Read all 134 reviews

Allegheny Health Network and Upmc Products and Services

Most reviewed product and services
  • Allegheny Health Network Customer Care (4 reviews)
  • Upmc Customer Care (27 reviews)
  • Upmc Health Plan (9 reviews)
  • Upmc Emergency Service (9 reviews)