PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Allegheny Health Network and Upmc as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Allegheny Health Network
Upmc

Allegheny Health Network and Upmc Overview

Total reviews 9 145
Company responses 0 0
Issues resolved 0 0

Allegheny Health Network and Upmc Consumer Ratings

Rank
499 out of 2038 in Hospitals, Clinics and Medical Centers category
319 out of 2038 in Hospitals, Clinics and Medical Centers category
Customer service
774 in category
266 in category
Reliability
643 in category
235 in category
Diversity of Products or Services
680 in category
202 in category
Website
677 in category
246 in category

Allegheny Health Network and Upmc Rating Details

Customer service
1 (6 reviews)
1.3 (64 reviews)
Reviewer's quote

...Really? The cable company has better service. Every time I call them they say they will have dispatch call me when they are near. Three days of sitting in her house in case the driver is in the area...

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...Customer service is a cruel joke. Morally corrupt and incompetent. These people couldn’t care less about you...

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Reliability
1 (5 reviews)
1.3 (46 reviews)
Reviewer's quote

Its been a little over four years, and despite the evidence in my favor, Allegheny Health Network won't amend or retract a false patient access coordinator electronic record.The Electronic record suggests that I didn't show insurance or ID at the registration desk, but I wasn't the patient.My wife...

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First very hard to deal with don't want to help you at all my drag was unreadable 3 doctors could not read it after months of calling upmc they finally said they could read it find we had to pay when ask what they saw on the X-Ray they would not tell us would not recommend this hospital.

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Diversity of Products or Services
1 (4 reviews)
2.1 (49 reviews)
Reviewer's quote

...00 per month but continued to receive these erroneous bills from services that I did not recall receiving. After receiving yet another "Fantasy" bill, I contacted Gateway Health and they did indeed verify that I am not supposed to be billed. I contacted AHN about this issue and asked for my $10...

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For the past 5 months, I have been double billed for physician services. I have a canceled check for proof of payment. And billed for the diagnostics for routine blood work that UPMC had agreed to take care of per their participation agreement with United Healthcare...

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Website
1 (4 reviews)
2.1 (52 reviews)
Reviewer's quote

I went for a biopsy of my thyroid approximately a month ago from now. The doctor said it would take 2 days for the results to be in and to follow up with my PCP. The nurses at the doctor's office say they can't get my results. They are also not listed on the "My chart" in the results tab for my...

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Their website and system are atrocious, you cannot even create your account online. On top of that their systems are disconnected and if you setup a payment plan and make a payment over the phone it is not readily reflected on the My Secure Bill portal. This is 2018, update your systems instead of...

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Allegheny Health Network and Upmc Pros and Cons

Pros
  • No pros
  • Nursing care and physicians
  • Er room staff and the nursing staff
  • Knowledgeable doctors
Cons
  • Treat patients like crap
  • Nobody answers phones
  • Bad customer service
  • Insurance coverage
  • Customer service
  • Rude customer service on phone

Allegheny Health Network and Upmc Most Positive Reviews

Top rated reviews
No votes
5

Well was surprised to be asked to pay $10.00 to have my PCP physician to fill out a form after my cataract surgery for...

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No votes
5

Please be advised to go outside of Altoona/UPMC for Cancer related issues and Cardiology issues. There was NO before...

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Allegheny Health Network and Upmc Most Critical Reviews

Lowest rated reviews
1

I am a disabled citizen of Pittsburgh, PA. I am dually enrolled in both Medicare and Medicaid as I cannot afford...

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1

5 days before surgery, got call from surgeon stating "just spoke w/UPMC chief medical officer telling her, you can't...

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1

Apparently, AHN bought the Klingensmith DME company. My mother passed away 7 days ago and I have spent three whole days...

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1

My primary care physician has recommended that I see a dermatologist, however there are no doctors in "my area" (the...

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Allegheny Health Network and Upmc Latest Reviews

Recent published reviews
1

Its been a little over four years, and despite the evidence in my favor, Allegheny Health Network won't amend or retract...

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2

First very hard to deal with don't want to help you at all my drag was unreadable 3 doctors could not read it after...

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1.3

Recently saw a rheumatology specialist in the AH network. He ordered urine culture and test came back positive for UTI....

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No votes

New doctor at UPNC Susquehanna. Tons of reviews, all glowingly positive. And it's pretty obvious the majority of them ar...

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Allegheny Health Network and Upmc Products and Services

Most reviewed product and services
  • Allegheny Health Network Customer Care (4 reviews)
  • Upmc Customer Care (28 reviews)
  • Upmc Health Plan (10 reviews)
  • Upmc Emergency Service (9 reviews)