PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southwest Medical Associates and Allegheny General Hospital as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southwest Medical Associates
Allegheny General Hospital

Southwest Medical Associates and Allegheny General Hospital Overview

Total reviews 87 32
Company responses 0 0
Issues resolved 0 0

Southwest Medical Associates and Allegheny General Hospital Consumer Ratings

Rank
346 out of 2029 in Hospitals, Clinics and Medical Centers category
258 out of 2029 in Hospitals, Clinics and Medical Centers category
Customer service
192 in category
242 in category
Product or Service Quality
259 in category
201 in category
Website
234 in category
203 in category
Diversity of Products or Services
297 in category
260 in category

Southwest Medical Associates and Allegheny General Hospital Rating Details

Customer service
1.7 (46 reviews)
1.4 (12 reviews)
Reviewer's quote

...These people (nurses, managers, and what they call customer service, do not care about you. You have to demand the service you need. Otherwise they give it to you...

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I went in through trauma service. I have never seen or heard such a group of angry people. When i was freezing cold, 2 nurses spoke sharply to me, telling me that the room was warm...

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Product or Service Quality
1.4 (39 reviews)
1.7 (14 reviews)
Reviewer's quote

...Not to even see a doctor, but a so called assistant! What happened to quality care?..

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MY HUSBAND BEEN DOWN THERE SINCE JULY6.HE WAS SUPPOSE TO GO TO A REHAB YESTERDAYMY BROTHER IN LAW FOUND HE WAS TO LEAVE AT2:00 PM FINE GREATAT 3:00 HIS CASEMANAGER CALLED AND SAID HEBE LEAVING AT 4:00 PM OK THINGS HAPPEN..AT 6:00 PM MY HUSBAND CALLED AND SAID HE WASSTILL THERE... THE STORY THEY...

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Website
2.2 (37 reviews)
2.5 (10 reviews)
Reviewer's quote

Complaint, my husband went to pay his bill and the receptionist did not know how to process it.She stated that she was going to email billing about Medicare Insur.That billing was going to call him at home.Who hire stupid Receptionist. Husband doing to wait for next billing.9-19-2020

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Valet parking closes at 5. If you're one of the unlucky people that don't get discharged before valet parking closes you're in for a treat!No one gives a rat *** about you once you leave the surgery center!You are on your own to figure out what valet parking did with your vehicle! Heaven help you...

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Diversity of Products or Services
1.6 (37 reviews)
1.9 (10 reviews)
Reviewer's quote

...Just a bunch of money hungry corporations that always want more and more money for services that they never even follow through. Stay away from southwest medical associates!!!! ..

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My husband is down there from Erie. I can not make trips down . I they have not communicated with me.. eventho Ihave repeated asked for information.They are rude...They lie to the patientsCall people delusional then they get confused for being inthe same 4 walls for days on end

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Southwest Medical Associates and Allegheny General Hospital Pros and Cons

Pros
  • Still thinking
  • Nurses assistants
  • Phone
  • Social workers
  • Nurses cared
  • Nurses
Cons
  • Poor patient service
  • Ability to communicate
  • Uncaring doctors
  • Nurses
  • I was wrong
  • Communication

Southwest Medical Associates and Allegheny General Hospital Most Positive Reviews

Top rated reviews
5

Employees discussing emplyee busines where the waiting room can hear. One particular was a very unprofessional aftican...

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5

Wait time in an ER is sometimes long but there it is ridiculous i just left the hospital i waited 2 hrs. To be seen and...

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5

prescribed niacin 2000 mg at a different pharmacy why not my usual who would have warned about the side affects of this...

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3.4

I have been sitting in OP Surgery recovery for at least seven hours. I have been told that a patient room would be...

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Southwest Medical Associates and Allegheny General Hospital Most Critical Reviews

Lowest rated reviews
1

My mother recently went in this clinic for pain management but unfortunately was greeted with nothing but...

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1

i was looking for a pcp since i did not have one, i made an appt at the century III medical associates. i...

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1

To Whom It May Concern,

My name is DarShelle Lynch, I am overly dissatisfied with the service I have been receiving fro...

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1

I went to the ER for my ankle after being seen by an urgent care the night before with little to no help. I was...

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Southwest Medical Associates and Allegheny General Hospital Latest Reviews

Recent published reviews
2.2

Complaint, my husband went to pay his bill and the receptionist did not know how to process it.She stated that she was...

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1

MY HUSBAND BEEN DOWN THERE SINCE JULY6.
HE WAS SUPPOSE TO GO TO A REHAB YESTERDAY
MY BROTHER IN LAW FOUND HE WAS TO LEAVE...

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No votes

Dr's app't Sept. 15 th at Siena Heights. Was met at entrance with temp. chec, new mask, and barrage of questions. Went...

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1

My husband is down there from Erie. I can not make trips down . I they have not communicated with me.. eventho I
have rep...

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Southwest Medical Associates and Allegheny General Hospital Products and Services

Most reviewed product and services
  • Southwest Medical Associates Medical Care (23 reviews)
  • Southwest Medical Associates Customer Care (13 reviews)
  • Southwest Medical Associates Doctor (11 reviews)
  • Allegheny General Hospital Medical Care (5 reviews)
  • Allegheny General Hospital Customer Care (4 reviews)
  • Allegheny General Hospital Sanitary Conditions (1 review)