PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about All You Can Books and Audible as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

All You Can Books
Audible

All You Can Books and Audible Overview

Total reviews
140
207
Company responses
0
0
Issues resolved
0
5

All You Can Books and Audible Consumer Ratings

Rank
199 out of 487 in Periodicals & Publishing category
75 out of 617 in Media category
Website
174 in category
70 in category
Price Affordability
162 in category
74 in category
Customer service
146 in category
61 in category
Product or Service Quality
151 in category
36 in category

All You Can Books and Audible Rating Details

Website
1.2 (77 reviews)
2.1 (69 reviews)
Reviewer's quote

...Terrible website design and set up. All around ***..

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I listen to a lot of books! And another website I was listening to starts with an A that I won't mention is half as good as this audible company. I will continue to listen to them and continue to call in for customer service do I need to. I spoken to males and females both are genuinely gracious...

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Price Affordability
1.5 (70 reviews)
2 (67 reviews)
Reviewer's quote

I signed up for the Free trial. I couldn't find what I was looking for. I called the same day within 40 minutes and cancelled the account. I was told it would be cancelled. However, I just saw that they took the $19.99 fee out of my account.There is no phone number to call and talk to a...

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...I can buy 1 book from other companies for that price or less. Memberships should give you a better price and more books than 1 in a month. There are other companies out there that do unlimited books that I will go too...

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Customer service
1.2 (68 reviews)
1.7 (87 reviews)
Reviewer's quote

...I call customer service and the inept rep tries to tell me i opened the account and am oaying for service. To that i reply what service am i paying for since the account is no longer active? Rhetorical question..

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Extremely poor customer service provided. Basically the customer service person was a complete *** I am not sure why they would hire somebody to treat customers like dirt. I am honestly considering dumping Audible because of it...

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Product or Service Quality
1.3 (67 reviews)
2.4 (72 reviews)
Reviewer's quote

...Watch out they take your money with no product no notification and they don't even apologise for this. F..

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Within the last year, when I call customer service to return books, I get the run around. We can't find your account, where do you live? What is your name again? The customer service is why I have been an Audible customer since it began. 2 credits or more every month...

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All You Can Books and Audible Pros and Cons

Pros
  • Concept
  • To discover childhood titles
  • Honesty
  • Product
  • Whispersync is awesome when available
  • Service is great
Cons
  • Dishonest with payment
  • Taking money monthly
  • I did not like any part of this site
  • Customer service
  • Underhanded way to bait customers
  • Thievery

All You Can Books and Audible Most Positive Reviews

Top rated reviews
5

I noticed the complaints seem to revolve around folks complaining about charges. First, when you sign up, it states the...

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5

You obviously accepted an offer for a free ebook download which included a free trial period which required you to OPT O...

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4

Thank you for helping resolve my issue with ease and efficiency.

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5

Okay, so I am writing this review because of two things. First, I just don't understand all of the billing problems that...

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All You Can Books and Audible Most Critical Reviews

Lowest rated reviews
1

All of the books I looked into had been downloaded from librivox.com, a great 100% free site, but with the Librivox...

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1

I subscribed for a free trial of Audible. Never used it, didn't find a use for it, pretty useless product in my opinion...

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1

I am an avid audiobook listener and a long time member of the excellent 'Audible'. Earlier this evening I joined All You...

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1

Audible has now charged me twice for a subscription that I'm pretty darn sure I have never signed up for. I cant...

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All You Can Books and Audible Latest Reviews

Recent published reviews
2.3

I signed up for the Free trial. I couldn't find what I was looking for. I called the same day within 40 minutes and canc...

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No votes

I am an audible.co.uk customer. I have changed my phone number and also my computer. Both no longer works.
To access my a...

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1

Never have I gotten this service or visited the web page but I've been getting charged 19.99 every month. I can't sign...

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No votes

I have had no reply whatsoever from Audible.
I am an audible.co.uk customer. I have changed my phone number and also chan...

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All You Can Books and Audible Products and Services

Most reviewed product and services
  • All You Can Books Membership (50 reviews)
  • All You Can Books Free Trial (19 reviews)
  • All You Can Books Audio Book Free Trial (13 reviews)
  • Audible Membership (68 reviews)
  • Audible Free Trial (20 reviews)
  • Audible Customer Care (19 reviews)