PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Van Lines and All State Van Lines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Van Lines
All State Van Lines

United Van Lines and All State Van Lines Overview

Total reviews
42
56
Company responses
0
0
Issues resolved
0
0

United Van Lines and All State Van Lines Consumer Ratings

Rank
173 out of 1051 in Transportation and Logistics category
261 out of 1051 in Transportation and Logistics category
Customer service
158 in category
171 in category
Turnaround Time
81 in category
140 in category
Exchange, Refund and Cancellation Policy
186 in category
121 in category
Product or Service Quality
92 in category
155 in category

United Van Lines and All State Van Lines Rating Details

Customer service
1.1 (17 reviews)
1 (29 reviews)
Reviewer's quote

...Bad business, bad customer service, just BAD!!!..

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...It's hard to imagine a company providing worse customer service. Dealing with this company was a painful experience from start to finish. All State contracted out two other companies, Zip Moving & Storage and Relo Van Lines, to do the move...

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Turnaround Time
1.7 (12 reviews)
1.1 (29 reviews)
Reviewer's quote

They came and took my stuff, got paid for the move, and never heard anything more from them! Every time I call I get cut off. Then they blocked my number! Avoid at all costs! United are a total joke, nothing but scam artists! I can't tell you how infuriating it is, the way they disrespect their...

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In the meantime, I have had to spend additional money for temporary accommodations and furnishings for me and my family, at a further cost of nearly $8,000. The cost of All State's failures has been enormous, both financial and emotional. I cannot begin my new job because important...

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Exchange, Refund and Cancellation Policy
1 (12 reviews)
1.2 (26 reviews)
Reviewer's quote

...So i should expect a refund of the difference. NOT. i just received a new invoice with the check amount i paid...

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They claimed I would get copies of the actual weight of all items I needed shipping, then the total amount would be adjusted and I would receive a refund!!! HAH. THIS COMPANY THRIVES ON OVER BILLING INITIALLY THEN TOTALLY SILENT WHEN TRYING TO GET A BREAKDOWN OF CHARGES!!!!!!!!!! They will send...

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Product or Service Quality
1.6 (12 reviews)
1.1 (32 reviews)
Reviewer's quote

Their customer service is abysmal. I was able to track his property using the bill of lading and calling the subcontracted truckers and had better luck there than with trying to contact any representative at this sorry excuse for a company. We still do not know the condition of his property or when...

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...Do NOT use All State Van Lines if you actually want good customer service and to have your things moved in a professional way. ..

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United Van Lines and All State Van Lines Pros and Cons

Pros
No votes
  • Thereare no pros
  • Delivered my stuff on time
Cons
  • Customer service
  • Staff
  • Price
  • Poor customer service
  • Not delivery my property
  • Lies told by load supervisor

United Van Lines and All State Van Lines Most Positive Reviews

Top rated reviews
5

Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee...

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3.8

Moving from New Mexico to California. Moving across the state line, what a job. I requested movers to pack and load....

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No votes
No votes

United Van Lines and All State Van Lines Most Critical Reviews

Lowest rated reviews
1

Consumer's Original Complaint :
Price for service was changed 4 times. By the time it as changed the last time, I had no...

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1

NIGHTMARE, DO NOT USE THIS COMPANY!!! 2 weeks after scheduled delivery date and we still do not have our shipment. ...

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1

I just moved from Florida to New York and decided to use a moving company. I decide using a big name moving company woul...

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1

They show up late they charge you more than was agreed on. They deliveried my furniture 5 days passed the window they...

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United Van Lines and All State Van Lines Latest Reviews

Recent published reviews
No votes

I purchased a Coleman cooler plug in from ATA the cooler went out quit working and approximately 2 weeks 2 and a 1/2...

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1

Do not ever, ever use this moving company. They lost half a truck load of my household items and were delayed at least...

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1

Family moved to Charlotte, NC from Newport Beach California 3 years ago and the move went so well, nothing missing or...

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1.5

This company should be avoided at all costs. I contracted them in April 2017 for a move, with a storage period before...

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United Van Lines and All State Van Lines Products and Services

Most reviewed product and services
  • United Van Lines Moving Service (24 reviews)
  • United Van Lines Long Distance Moving Service (1 review)
  • United Van Lines Manager (1 review)
  • All State Van Lines Moving Service (32 reviews)
  • All State Van Lines Customer Care (8 reviews)
  • All State Van Lines Long Distance Moving Service (7 reviews)