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  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $636 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • That they showed personal care and concern 2

Customers don't like

  • Story kept changing3
  • Lack of customer service3
  • Total lack of ethics2
  • Still waiting for refund1
  • No tickets provided1
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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $57.9K CLAIMED LOSSES
  • $682 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Ease of use to buying tickets 5
  • Idea of getting a ticket from them 4
  • Easy website 4
  • Looked like respectable site 3
  • That they had tickets we wanted 2

Customers don't like

  • Porr service and failure to keep the money back guarantee4
  • I have fallen into a scam4
  • Customer support preprepared answers3
  • Wrong tickets2
  • Tickets extremely overpriced2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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