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  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $636 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • That they showed personal care and concern 2

Customers don't like

  • Story kept changing3
  • Lack of customer service3
  • Total lack of ethics2
  • Still waiting for refund1
  • No tickets provided1
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StubHub

Tickets
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $36.3K CLAIMED LOSSES
  • $698 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Phone staff 3
  • Customer service responded quickly 2
  • Concept of stubhub 2
  • That they called me back 1
  • Instant downloaded tix 1

Customers don't like

  • Customer service6
  • Not getting a refund for the bait and switch ticket i purchased3
  • And all the time and money spent3
  • Very unhappy2
  • Seller fraud2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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