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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 953 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Poor support19
  • Customer service19
  • No way to contact them17
  • Return policy14
  • Payment issues6
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 775 TOTAL REVIEWS
  • $33.9K CLAIMED LOSSES
  • $178 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 14
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Misinformation9
  • Exchange policy9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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