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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 842 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $298 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $250 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Easy to use website 4
  • Correct items i received 2
  • Product 2
  • Quality 2
  • Quick delivery 2

Customers don't like

  • Customer service23
  • Difficult to contact directly9
  • Failure to process order6
  • No response from customer svs5
  • Slow refund4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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