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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $275 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service56
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 144 COMPANY RESPONSES
  • 233 TOTAL REVIEWS
  • $17.4K CLAIMED LOSSES
  • $207 AVERAGE LOSS
2.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Easy to use website 4
  • Quality 3
  • Product 3
  • Quick delivery 2
  • Product selection 2

Customers don't like

  • Customer service25
  • Difficult to contact directly7
  • Slow refund2
  • Shipping sucks2
  • Sent wrong size2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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