PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Aliexpress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
Aliexpress

Wish and Aliexpress Overview

Total reviews
11789
2183
Company responses
0
0
Issues resolved
43
21

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 11789 reviews. It is 9606 reviews more than Aliexpress received since Jan 3, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Aliexpress customer support team than with Wish customer service.

Wish and Aliexpress Consumer Ratings

Rank
44 out of 430 in Auctions and Marketplaces category
59 out of 430 in Auctions and Marketplaces category
Customer service
43 in category
63 in category
Delivery Service
40 in category
39 in category
Price Affordability
21 in category
31 in category

According to consumer ratings and reviews, Wish ranks 15 points higher in the Auctions and Marketplaces category than Aliexpress. People gave Wish 1.5 stars for Customer service criterion in Auctions and Marketplaces category and it is 117 points higher than the worst rated brand in this category. At the same time, Aliexpress was rated 1.4 stars for Customer service criterion in this category and it is 97 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Aliexpress has a higher rating than Aliexpress. Regarding Price Affordability criterion, consumers gave Wish 3.1 stars and it is 87% greater than other in category. Aliexpress however was rated 2.9 stars and it is 81% greater than other in category.

Wish and Aliexpress Rating Details

Customer service
1.5 (4096 reviews)
1.4 (922 reviews)
Reviewer's quote

Very poor customer service!!!No response!!..

Josefita

...There is no customer service for me to contact. I have spent 4hours today going round in circles on the website. I have been a customer for years and always got a response, but now I do not know what to do...

Dorothy B
Delivery Service
1.9 (3767 reviews)
1.9 (720 reviews)
Reviewer's quote

Your Delivery service very poor..

PissedConsumer1712078

Greetings, Your service itself is excellent and fast, I always got a response from your site. But the problem here is the postal service in israel. This service does not withstand the pressures of many orders and packages are lost and do not reach their destination at worst and after a long time at...

a a
Price Affordability
3.1 (3759 reviews)
2.9 (690 reviews)
Reviewer's quote

Price Changes when its in cart be careful slow down and look at the prices there was one item and I put in my cart and it was $5 more than what Was initially posted , thats the fastest way to lose customers ..

PissedConsumer1757547

...my own many to ship I went Canada Post registries parcel with that dimension of parcel they will charge me 128 Canadian dollar before taxes The 2 AirPods price are 80. 90 Canadian dollar So to be fare I asked partial refund seller again rejected also seller said that he send me video never see and that is far from the true After 10 days chatting with agent back and forth sometime give you hope sometime give you misinformation Aliexpress sided the seller And claiming that I am not providing enough evidence what evidence they want beside the video they asked to show those futures that is not working Aliexpress does not have any contact to his buyers no email no phone you have to chat robot before really agent show and some are very honest the told me the are not decisions maker there power is not just limited but don’t have any I was 10 years customer to AliExpress never complained ever if product are not as was described because not going any where is just like swinging with no end sea I was naive to believed that AliExpress will be fare enough to make fare decisions However never give me explanation what was missing my evidence He just concluded to negotiate with the seller The seller stopped communication with me in began let now that he received his money not all reply my email No where else to go to complain I will try...

PissedConsumer1725802

Wish and Aliexpress Pros and Cons

Pros
  • Cheap
  • Good prices
  • Cheap stuff
  • Low prices
  • Free shipping
  • Variety
Cons
  • Poor customer service
  • Customer service
  • No way to contact a live person
  • Customer service
  • Poor support
  • No way to contact them

Wish and Aliexpress Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

Wish and Aliexpress Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

Wish and Aliexpress Latest Reviews

Recent published reviews

Been told three and times so many dates my two small parcel delayed delayed delayed. Its horrible.

Read all 11789 reviews
1

I did not receive my AirPods that I ordered a month ago and it shows that I received them but I did not get them here...

Read all 2183 reviews

Wish and Aliexpress Products and Services

Most reviewed product and services
  • Wish Shipping Service (4231 reviews)
  • Wish Customer Care (1544 reviews)
  • Wish Account (596 reviews)
  • Aliexpress Shipping Service (476 reviews)
  • Aliexpress Customer Care (246 reviews)
  • Aliexpress Account (105 reviews)