PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
Wish

Aliexpress and Wish Overview

Total reviews
1908
10906
Company responses
0
0
Issues resolved
14
32

Wish was first mentioned on PissedConsumer on Mar 28, 2014 and since then this brand received 10906 reviews. It is 8998 reviews more than Aliexpress received since Jan 3, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Aliexpress customer support team than with Wish customer service.

Aliexpress and Wish Consumer Ratings

Rank
71 out of 475 in Auctions and Marketplaces category
52 out of 475 in Auctions and Marketplaces category
Customer service
69 in category
53 in category
Exchange, Refund and Cancellation Policy
58 in category
33 in category
Website
61 in category
52 in category

According to consumer ratings and reviews, Wish ranks 19 points higher in the Auctions and Marketplaces category than Aliexpress. People gave Aliexpress 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 108 points higher than the worst rated brand in this category. At the same time, Wish was rated 1.5 stars for Customer service criterion in this category and it is 124 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Wish has a higher rating than Aliexpress. Regarding Website criterion, consumers gave Aliexpress 2.3 stars and it is 66% greater than other in category. Wish however was rated 2.4 stars and it is 71% greater than other in category.

Aliexpress and Wish Rating Details

Customer service
1.4 (824 reviews)
1.5 (3849 reviews)
Reviewer's quote

...There god damn automated customer service is cheap and it's annoying when a stupid software responds with automated unrelated *** replied. Worst app ever. No assurance of getting your money back..

Zainab

Fixing situations isn't one of Wish's strong suits obviously.

Samira
Exchange, Refund and Cancellation Policy
1.4 (745 reviews)
1.8 (3385 reviews)
Reviewer's quote

...It's been almost a month now and stiill no refund or anyway of contacting aliexpress..

Kachi

Cancel the order its been to long

Kharma
Website
2.3 (719 reviews)
2.4 (3511 reviews)
Reviewer's quote

Here is my last order on Aliexpress ! I can't trust anymore this website, their buyer protection is a shame ! I really lost hours of tests and explanations to be refunded, I lost money too : 30€55 for this order + 7€53 for the 1st order : 38€ spent on Aliexpress for 2 broken motherboards you can't...

Trumaine

...This company has NO CUSTOMER SERVICE!!! I have given everything 1 star below except for the website because until I receive what I have paid for I am unable to rate this company..

Ovie

Aliexpress and Wish Pros and Cons

Pros
  • Low prices
  • Free shipping
  • Variety
  • Cheap
  • Cheap stuff
  • Unhappy
Cons
  • Customer service
  • Poor support
  • No way to contact them
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response

Aliexpress and Wish Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

Aliexpress and Wish Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

Aliexpress and Wish Latest Reviews

Recent published reviews

I placed order 11-01-2019 I am still waiting. Got a couple of items, one watch broke the first day. Having a dispute...

Read all 1908 reviews

I have a charge of $57.24 in my checking account that I did not make. Please follow up on this action. Contact me when m...

Read all 10906 reviews

Aliexpress and Wish Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (402 reviews)
  • Aliexpress Customer Care (214 reviews)
  • Aliexpress Account (98 reviews)
  • Wish Shipping Service (3843 reviews)
  • Wish Customer Care (1460 reviews)
  • Wish Account (542 reviews)