PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
Wish

Aliexpress and Wish Overview

Total reviews 6359 15403
Company responses 0 0
Issues resolved 52 75

Aliexpress and Wish Consumer Ratings

Rank
93 out of 325 in Auctions and Marketplaces category
60 out of 325 in Auctions and Marketplaces category
Customer service
86 in category
No votes
Exchange, Refund and Cancellation Policy
71 in category
No votes
Website
80 in category
No votes
Delivery Service
73 in category
No votes

Aliexpress and Wish Rating Details

Customer service
1.3 (2445 reviews)
No votes
Reviewer's quote

...they get a hold of our card thats it but we can't get a hold of them its like a punishment once we place the order we stuck for 120 days and after 120 days customer service still say our dispute is invalid and wait ten days thats not right at all because a lot of people lost a lot of money dealing with this site and they really need to be accountable for that because they don't care an they ain't going to stop an customer service help the sellers instead of customers an thats because the law let them do it which means to us our dispute or comment doesn't mean anything so somebody please help an do something about this company because like I said I got 5 packages i ordered October 13 and it say still in China after a whole month an a half almost 2 months and they say 50 days an its about to be 60 days and still no customer service still no refund an still no package only my dispute is invalid after almost two months please...

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...called customer service and couldn't get anyone...

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Exchange, Refund and Cancellation Policy
1.4 (2204 reviews)
No votes
Reviewer's quote

Money has been taken out of my account and my order never arrived , I contacted the seller to refund me but they blocked me so that they dont receive any of my messages. The company is a hair company called WIGIRL..

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...Now here I am Im the middle of a pandemic with no computer and no refund or even a credit. Wish is Trash!..

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Website
2 (2176 reviews)
No votes
Reviewer's quote

Im so sick of trying to get help from this website when no one does anything. Ive been missing a package since the 16th and two packages that were supposed to be delivered a month ago On the 26th of October and I cant get a refund because I dont have proof for not receiving my package..

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...s day and a half no response so I sent a list of the items Along with two confirmation emails and I have not heard anything yet and I was going through the website and I got a message that said today is your lucky day and offered me the same tent for $500. 00 and I figured it out I had good percentage of the tents price cut down from spinning the wheel and my hellowish was 50% off and both times I got it on special and my total was$43. 00 I don't think that I should lose out on the teepee tent because of the sale plus according to the email it was supposed to be out of stock so I feel like I am in the right saying that they can't do that if anything wish should eat the difference not me so the whole thing was a lie and my account was blocked and I was blocked so a couple of days they would be able to send me a email with a refund now there is my other orderi that I can not find any where on the website site and still no response these are items #1 a blanket made of knotted yarn...

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Delivery Service
1.6 (2073 reviews)
No votes
Reviewer's quote

I requested dispute due to delay with their delivery service. Ali Express judgement was on the sellers favour putting a responsibility on me that my order is held on customs i should wait. I recieved an email from aramex telling me in order for me recieve the product i should pay claims that is...

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...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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Aliexpress and Wish Pros and Cons

Pros
  • Low prices
  • Cheap
  • Free shipping
  • Cheap
  • Good prices
  • Price
Cons
  • Customer service
  • Poor support
  • No customer service
  • Poor customer service
  • No way to contact a live person
  • No customer service

Aliexpress and Wish Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

all i have had is good experiences. I was looking for both front and rear seat covers for my car, and I found some very...

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5

It wouldnt let me order now. I want to order now

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Aliexpress and Wish Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searching fo...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

I ordered a dress through aliexpess 2 months ago.The company said they shipped the items but there is no response.

I c...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Aliexpress and Wish Latest Reviews

Recent published reviews
No votes

I ordered a parcel to be delivered to 31 Albion Street Amherst Nova Scotia Canada I got an email it was at the post...

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1

I ordered a computer from wish in June 2020.
When the order arrived I opened the product it was used and damaged and not...

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No votes

I paid from Brasil with Boletto. It is taking long, and I am not seeing my order for shipment. My email....

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No votes

I got refunded for an order that I never asked to cancel. Pissed me off cause I wanted it for my daughter

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Aliexpress and Wish Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (1048 reviews)
  • Aliexpress Profile (99 reviews)
  • Aliexpress Claim (70 reviews)
  • Wish Shipping Service (4827 reviews)
  • Wish Deal (52 reviews)
  • Wish Advertisement (39 reviews)