PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aliexpress and Wish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aliexpress
Wish

Aliexpress and Wish Overview

Total reviews 5658 15249
Company responses 0 0
Issues resolved 47 65

Aliexpress and Wish Consumer Ratings

Rank
92 out of 317 in Auctions and Marketplaces category
63 out of 317 in Auctions and Marketplaces category
Customer service
86 in category
No votes
Exchange, Refund and Cancellation Policy
68 in category
No votes
Website
79 in category
No votes
Delivery Service
69 in category
No votes

Aliexpress and Wish Rating Details

Customer service
1.3 (2188 reviews)
No votes
Reviewer's quote

...Your customer service is completely useless..

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...shipped — I found multiple alternatives on the Wish site and provided the information but still nothing Each time it would take multiple emails to get the customer service rep of the day (I was never able to get back to the original customer service rep) up to speed. There would be the initial 'please use the Wish Assistant' email, followed by the 'please provide us with the order number', followed by the 'please describe the item' email, followed by an email regarding another item from the same order, and then the 'as soon as we find an alternative source we will send you your product' email. Most of the emails were identical to previous ones I had received while dealing with this...

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Exchange, Refund and Cancellation Policy
1.4 (1975 reviews)
No votes
Reviewer's quote

The seller won't send me my refund after I paid they texted and said they didn't have what I ordered in stock and was saying it would take 20 business days to refund when the hair haven't even shipped. I need my money..

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Wish well not get back to me I have contact them over 20 time for items I been waiting for scence may I try to ask for refund but it dont give me that option it just keep showing me tracking number then say good by I want a refund for all item I have not recieved it been 4 month and it just keep...

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Website
2 (1947 reviews)
No votes
Reviewer's quote

...Unacceptable! I was misled by website and search results. Don't populate results that don't match the criteria searched for..

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On 22/6 I order (in my opinion) a BUY: a swing-chair with adapted cushions - choice via the website : frame and egg shape black and cushions grey - Because the delivery was possible somewhere JULy I consulted the tracking site and found that my order had changed into " cushions " ONLY (who orders a...

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Delivery Service
1.6 (1852 reviews)
No votes
Reviewer's quote

I requested dispute due to delay with their delivery service. Ali Express judgement was on the sellers favour putting a responsibility on me that my order is held on customs i should wait. I recieved an email from aramex telling me in order for me recieve the product i should pay claims that is...

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...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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Aliexpress and Wish Pros and Cons

Pros
  • Low prices
  • Free shipping
  • Cheap
  • Cheap
  • Good prices
  • Price
Cons
  • Customer service
  • Poor support
  • No way to contact them
  • Poor customer service
  • No way to contact a live person
  • No customer service

Aliexpress and Wish Most Positive Reviews

Top rated reviews
5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

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5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

all i have had is good experiences. I was looking for both front and rear seat covers for my car, and I found some very...

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5

It wouldnt let me order now. I want to order now

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Aliexpress and Wish Most Critical Reviews

Lowest rated reviews
1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

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1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

I ordered a dress through aliexpess 2 months ago.The company said they shipped the items but there is no response.

I c...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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Aliexpress and Wish Latest Reviews

Recent published reviews
No votes

order number 3004932287797070.....i bought lemfo lt04 bracelet on july 15th.from lemfo official page
All notıfıcatıons ar...

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No votes

This wish app is a scam i wish it can be banned because i have i ordered three ice chains, dollars and usb lighter but...

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No votes

Hi,
Unable to place an order the error occurs after putting my card deatils.

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No votes

4month ago I make 2 order i not anyone what's the problem

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Aliexpress and Wish Products and Services

Most reviewed product and services
  • Aliexpress Shipping Service (966 reviews)
  • Aliexpress Customer Care (494 reviews)
  • Aliexpress Account (156 reviews)
  • Wish Shipping Service (4922 reviews)
  • Wish Customer Care (1854 reviews)
  • Wish Account (629 reviews)