Start a new comparison
Delete

Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 912 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Return policy14
  • Customer service13
  • Payment issues6
Delete

Wish

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $6.8K CLAIMED LOSSES
  • $194 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cheap stuff 9
  • Different items they have 5
  • Variety of goods offered 3
  • Wish dot com is horrid to deal with do not order from them 3
  • Zero things 2

Customers don't like

  • Bad customer service giving you the run around5
  • No customer service non existance5
  • Taking my money4
  • Not being able to get in touch with the company2
  • Send promo codes but unable to use2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous

Honestly, I've used both these companies.Neither one would get a positive recommendation from me.

Both fail miserably at customer service, and each one overvalues the quality of the products they sell.Both are comparable to your local dollar store, except with shipping attached to the substandard items you buy along with huge waiting periods for the free shipping option they've chosen to use, even despite customer choice for upgraded shipping.

A1
#1348462

Ailexpress is great i never used wish b4

But ailexpress policy is great...seller does not get there money until customer is happy...

Also if iteam not received most of the seller willing to give moeny back...if not dispute option is available and ailexpress give back the money most of the time...i personally never got turned down for refunds...but i have read some ppl got turned down

I have never not gotten a iteam b4 sometimes it take longer then the 60 days stated in the policy but thr stuff always comes...remember you have conider your own contry poicy of letting international packages come in

Anonymous

Cancel my order

Anonymous

There is NO COMPARISON!

ALI EXPRESS, 100 PERCENT OF MY MONEY.

WISH, Is inconsistent, about everything!Coupons not applied.

No direct answered to customers. Just general around and around questions. Asked over and over again.

Their products are shabby and they trick market.

So, IF YOUR A NEW BUYER????

CHECK EVERYTHING.

GET TO KNOW THEIR PRACTICES BEFORE INVESTING. I ASKED FOR A STATEMENT OF MY ACCOUNT, AND THEY TOLD ME TO CHECK WITH MY BANK. YOU GET NO PRINTED ACCOUNTING FOR YOUR EXPENSES OR PURCHASES.

PLEASE, CHECK AND DOUBLE CHECK.EVERYTHING.

Anonymous

I have never tried AliExpress, but I am about to.

Anonymous
to Anonymous Portland, Oregon, United States #1346222

Ali Express knows their business.They are consistent

And are for the most part HONEST.

Except for shoes.

Just my experience.Always check sizing and get 1 size bigger, American.

I buy hundreds of items and only a few have taken the full amount of time allotted for shipping.

Anonymous

Wish are thieves i have ordered a few things that never came( delivered) i say thieves because the customer seevice is some email you cannot actively talk to anyone.I lost almost $200 in undelivered merchandise.

I am not happy and nobody will refund my money.

Alli express no complaints so far.Everything has been delivered.