Aliexpress vs Tophatter

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 790 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 7

Customers don't like

  • Customer service38
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20

Products by Aliexpress

No items

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Tophatter

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Some products and sellers are legit 6
  • Service was gine until now 3
  • I got some pretty jewelry from some sellers at a good price 2
  • Top hatter people seem to be on top of some issues 2
  • Loved the necklace i got from this company 2

Customers don't like

  • Cheap merchandise6
  • Item not as described5
  • No customer service4
  • Quality of your jewerly3
  • Rip off3

Products by Tophatter

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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