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Aliexpress

E-commerce
  • 6 ISSUES RESOLVED
  • 1053 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $270 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service55
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Tophatter

E-commerce
Has verified representatives
  • 6 ISSUES RESOLVED
  • 2167 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 9
  • I got some pretty jewelry from some sellers at a good price 6
  • Wide variety of products 5
  • Service was gine until now 5
  • I dont like 5

Customers don't like

  • Customer service11
  • This company does not live up to what say that will do5
  • Paying for something and not receiving it5
  • Item not as described5
  • Dont answer emails regarding issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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