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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $293 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Low prices 30
  • Free shipping 26
  • Price of the items 8
  • Variety 8
  • Product 7

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy22
  • Payment issues20
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 1 ISSUES RESOLVED
  • 496 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Some products and sellers are legit 5
  • I got some pretty jewelry from some sellers at a good price 3
  • Service was gine until now 3
  • Loved the necklace i got from this company 2
  • Top hatter people seem to be on top of some issues 2

Customers don't like

  • Item not as described5
  • Cheap merchandise4
  • Rip off4
  • No response at all need refund because i havent received product3
  • Quality of your jewerly3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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