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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 965 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $282 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Poor support19
  • Customer service19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Tophatter

Auctions and Internet Stores
Has verified representatives
  • 4 ISSUES RESOLVED
  • 1540 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Some products and sellers are legit 10
  • I got some pretty jewelry from some sellers at a good price 5
  • Wide variety of products 4
  • Variety 4
  • Service was gine until now 4

Customers don't like

  • This company does not live up to what say that will do5
  • Paying for something and not receiving it5
  • Dont answer emails regarding issues5
  • Item not as described4
  • Customer service cannot do the job needed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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