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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $294 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 30
  • Free shipping 24
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service37
  • No way to contact them32
  • Poor support30
  • Return policy22
  • Payment issues19
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Tmart

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $115 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 5
  • Cheap prices 4
  • Product from usa part of the store delivered with in a week 2
  • Product was correct no longer needed 1
  • Products 1

Customers don't like

  • Customer service9
  • Slow shipping5
  • Lack of communication4
  • No refund3
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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