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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 991 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $280 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Signals

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Their catalog 1
  • Products are good 1
  • Product 1

Customers don't like

  • Customer service5
  • Will not remove me from mailing list1
  • Too many items received1
  • Signals failed to ship correct item when promised1
  • Required to return wrong item at my expense1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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