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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $293 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 30
  • Free shipping 26
  • Price of the items 8
  • Variety 8
  • Product 7

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy22
  • Payment issues20
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $360 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Ease of use 3
  • Convenience of photo organization 3
  • Customer service 2
  • Rearranging of photos on share site easier 2
  • Old shutterfly website 2

Customers don't like

  • Customer service21
  • Delivery status6
  • Shipping policy6
  • Liers that promised results but gave us nothing5
  • That the offers were not as expected or led to believe3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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