Aliexpress vs Shutterfly

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 786 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 7

Customers don't like

  • Customer service38
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20

Products by Aliexpress

No items

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Shutterfly

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 139 TOTAL REVIEWS
  • $20.6K CLAIMED LOSSES
  • $439 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Ease of use 3
  • Convenience of photo organization 3
  • Customer service 2
  • Rearranging of photos on share site easier 2
  • Old shutterfly website 2

Customers don't like

  • Customer service20
  • Shipping policy7
  • Delivery status5
  • Liers that promised results but gave us nothing5
  • That the offers were not as expected or led to believe3

Products by Shutterfly

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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