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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 933 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $286 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • Customer service17
  • No way to contact them17
  • Return policy14
  • Payment issues6
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Shutterfly

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 225 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $470 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Ease of use 3
  • Convenience of photo organization 3
  • Promos and diverse selection 2
  • User friendly website 2
  • Rearranging of photos on share site easier 2

Customers don't like

  • Customer service9
  • Blaming others3
  • Poor quality product2
  • Unresponsive customer service2
  • Shipping policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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