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Aliexpress

Auctions and Marketplaces
  • 7 ISSUES RESOLVED
  • 1096 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $264 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 9
  • Product 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • No customer service8
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Shoplet

E-commerce
  • 0 ISSUES RESOLVED
  • 53 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $250 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Good price 1

Customers don't like

  • Being misled3
  • Spam2
  • Customer service2
  • Bait and switch2
  • Still waiting on refund1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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