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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $293 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Low prices 30
  • Free shipping 26
  • Price of the items 8
  • Variety 8
  • Product 7

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy22
  • Payment issues20
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Samsung Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Poor quality6
  • Appliance reliability5
  • Appliance service life4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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