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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 1016 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $273 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service56
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Samsung Electronics

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 744 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service20
  • Way they do business4
  • Too many defects3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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