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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 991 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $281 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Sammydress

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $131 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 4
  • Pricing 2

Customers don't like

  • Awful customer service8
  • Substandard clothing2
  • Response time to complaint2
  • No customer service2
  • Incorrect sizing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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