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Aliexpress

E-commerce
  • 7 ISSUES RESOLVED
  • 1074 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $268 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 9
  • Low price 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Sammydress

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $132 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 5
  • Pricing 2

Customers don't like

  • Awful customer service8
  • Substandard clothing2
  • Response time to complaint2
  • No customer service2
  • Incorrect sizing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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