Aliexpress vs Qoo10

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 791 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 7

Customers don't like

  • Customer service38
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20

Products by Aliexpress

No items

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Qoo10

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $100 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 1

Customers don't like

  • Poor customer service8
  • Unfair treatment to customers6
  • Cheating of customers5
  • Poor domestic and international shipping5
  • Breaking their promise4

Products by Qoo10

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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