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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 923 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $287 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Customer service16
  • Return policy14
  • Payment issues6
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PBteen

Furniture and Decor
Has verified representatives
  • 2 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 79 TOTAL REVIEWS
  • $4.5K CLAIMED LOSSES
  • $224 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Catalog design 1
  • Delivery 1
  • Products offered 1

Customers don't like

  • No recourse4
  • Customer care3
  • Customer service2
  • Reflection that my business does not matter2
  • Process of delivery is miserable2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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