Aliexpress vs Opticsplanet

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 791 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 7

Customers don't like

  • Customer service38
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20

Products by Aliexpress

No items

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Opticsplanet

Auctions and Internet Stores
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 60 TOTAL REVIEWS
  • $11.7K CLAIMED LOSSES
  • $417 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Them 2 years ago 1

Customers don't like

  • Customer service4
  • Customer service and fulfillment3
  • Item not delivered3
  • Item never delivered2
  • Fraudulent credit charge - never ordered from them1

Products by Opticsplanet

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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