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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 1017 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $273 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service56
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Opticsplanet

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 47 COMPANY RESPONSES
  • 89 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $377 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Them 2 years ago 2
  • At first they were helpfull until order was made 2
  • Sales people 1

Customers don't like

  • Customer service4
  • Item not delivered2
  • Very bad customer service1
  • Said item was backordered then month later sent wrong item1
  • Poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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