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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 820 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Offerup

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 790 TOTAL REVIEWS
  • $75.8K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Easy to sell and buy 9
  • Easy to sign in 8
  • Easy to use 8
  • Easy to list an item 5
  • Very good to sell stuff 5

Customers don't like

  • Non existent customer service9
  • Sellers not showing up8
  • Buyers not showing up7
  • No response7
  • Rude sellers6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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