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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 1015 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $273 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service56
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Offerup

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 1433 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Easy to sell and buy 11
  • Easy to use 9
  • Easy to sign in 9
  • Very good to sell stuff 6
  • How easy it seems 5

Customers don't like

  • Non existent customer service5
  • Buyers not showing up5
  • Bad customer service5
  • Rude sellers4
  • Sellers not showing up3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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