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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 904 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Return policy14
  • Customer service13
  • Payment issues6
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Offerup

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 1069 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Easy to sell and buy 10
  • Easy to sign in 9
  • Easy to use 9
  • Easy to list an item 5
  • Very good to sell stuff 5

Customers don't like

  • Non existent customer service5
  • No proper reporting of users3
  • No response3
  • Rude sellers3
  • Sellers not showing up3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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