Aliexpress vs Newegg

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 787 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 7

Customers don't like

  • Customer service38
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20

Products by Aliexpress

No items

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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $19.2K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Customer chat person tried to help 3
  • Doing buiness with them the past 7 years 1
  • Nice representatives 1
  • Polite representatives 1
  • Product 1

Customers don't like

  • Customer service6
  • Customer service etc4
  • How they are not responsible for there screw ups4
  • Incompatible combo parts2
  • Poor customer service2

Products by Newegg

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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