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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 991 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $280 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Netspend

Cards
  • 10 ISSUES RESOLVED
  • 1498 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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