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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 846 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $297 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Frustrating 3
  • Online website you can monitor all your transactions and account 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service10
  • Locked out of account9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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