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Aliexpress

E-commerce
  • 6 ISSUES RESOLVED
  • 1057 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $270 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service55
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Miniinthebox

E-commerce
  • 7 ISSUES RESOLVED
  • 350 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $181 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 7
  • Free standard shipping 4
  • Selection and the prices 2
  • Photos of products 2
  • Use of pay pal 1

Customers don't like

  • Customer service11
  • Post purchase aggressive spam5
  • Delivery5
  • Took my money4
  • Not getting my stuff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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