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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 1013 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $274 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service56
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Lowes

Supermarkets and Malls
  • 26 ISSUES RESOLVED
  • 3577 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 10
  • Price 8
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • That they are close 4

Customers don't like

  • Customer service82
  • Customer service received30
  • Service11
  • Lack of response10
  • His total lack of concern for my needs6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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