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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 896 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Return policy14
  • Customer service13
  • Payment issues6
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Lowes

Supermarkets and Malls
  • 16 ISSUES RESOLVED
  • 3055 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 9
  • Friendliness of staff 6
  • Price 5
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received25
  • Customer service13
  • Service11
  • Lack of response8
  • Poor customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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