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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 921 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $287 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Customer service16
  • Return policy14
  • Payment issues6
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 13 ISSUES RESOLVED
  • 335 COMPANY RESPONSES
  • 387 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $180 AVERAGE LOSS
3.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • None 8
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service18
  • Slow order processing9
  • Online service8
  • Do not honor what was promised5
  • Follow-up4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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