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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 844 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $297 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 9 ISSUES RESOLVED
  • 260 COMPANY RESPONSES
  • 304 TOTAL REVIEWS
  • $12.4K CLAIMED LOSSES
  • $141 AVERAGE LOSS
3.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • None 7
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service17
  • Do not honor what was promised13
  • Online service12
  • Slow order processing10
  • Poor customer service9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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