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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 864 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $294 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service41
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 12 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1801 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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