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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 816 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $294 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 30
  • Free shipping 24
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service37
  • No way to contact them32
  • Poor support30
  • Return policy22
  • Payment issues19
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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Website 2
  • Price and order system 2
  • Customer service and delivery communications 1
  • Some orders correct 1
  • Price 1

Customers don't like

  • Lies4
  • Customer service4
  • Bad customer service - wrong order3
  • Customer service and lies3
  • Bad quality product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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