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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 842 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $298 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20
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Lazada Philippines

Auctions and Internet Stores
  • 47 ISSUES RESOLVED
  • 1668 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service90
  • Give false information48
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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