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Aliexpress

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 817 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $293 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 30
  • Free shipping 26
  • Price of the items 8
  • Variety 8
  • Product 7

Customers don't like

  • Customer service39
  • No way to contact them32
  • Poor support32
  • Return policy22
  • Payment issues20
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Lazada Malaysia

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 357 TOTAL REVIEWS
  • $31.6K CLAIMED LOSSES
  • $439 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 8
  • Cash on delivery 4
  • Discounted price 4
  • Fast delivery 4
  • Coupons 3

Customers don't like

  • Customer service12
  • System error10
  • Customer services8
  • Poor response time5
  • Slow delivery5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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