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Aliexpress

E-commerce
  • 6 ISSUES RESOLVED
  • 1056 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $270 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 8
  • Product 8

Customers don't like

  • Customer service55
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
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Lazada Malaysia

E-commerce
  • 16 ISSUES RESOLVED
  • 888 TOTAL REVIEWS
  • $95K CLAIMED LOSSES
  • $586 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 10
  • Discounted price 7
  • Choice of products 6
  • Cash on delivery 6
  • Fast delivery 5

Customers don't like

  • Customer service23
  • Poor service8
  • Lying to customer about the delivery8
  • System error6
  • First time i feel lazada lie to me6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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