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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 953 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Poor support19
  • Customer service19
  • No way to contact them17
  • Return policy14
  • Payment issues6
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Jjshouse

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 512 TOTAL REVIEWS
  • $76.2K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 5
  • Online shopping 4
  • Love the styles 4
  • Prices 3
  • Original designs 3

Customers don't like

  • Return policy11
  • Return policy and customer service10
  • Refund policy8
  • Hidden fees7
  • Will never order from them again refund policy is non existent6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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