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Aliexpress

E-commerce
  • 7 ISSUES RESOLVED
  • 1074 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $268 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 9
  • Low price 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • Payment issues7
Delete
  • 0 ISSUES RESOLVED
  • 153 TOTAL REVIEWS
  • $78.7K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Flex-pay 2
  • First year of support was excellent 2
  • Feature where i could order from my tv screen 2
  • Terms of my purchase 1
  • Shoping 1

Customers don't like

  • Quality of stand mixer1
  • Product not as described1
  • Paying for return shipping when its their fault1
  • Misleading practice1
  • Lousy 1st and last order1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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