Aliexpress vs Hautelook

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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 787 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $299 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 7

Customers don't like

  • Customer service38
  • No way to contact them32
  • Poor support32
  • Return policy23
  • Payment issues20

Products by Aliexpress

No items

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Hautelook

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 151 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $165 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Some items 3
  • Prices 2
  • Customer service 1
  • Selection of merchandise 1

Customers don't like

  • Lack of respect for customer7
  • Fulfillment of orders6
  • Being ripped off stolen from2
  • Shipping system2
  • Poor size charts descriptor2

Products by Hautelook

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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