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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 920 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $287 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Customer service16
  • Return policy14
  • Payment issues6
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Hautelook

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $165 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Some items 3
  • Prices 2
  • Customer service 1
  • Selection of merchandise 1

Customers don't like

  • Fulfillment of orders4
  • Lack of respect for customer3
  • Shipping system2
  • Hacking my credit card1
  • Shipment length1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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