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Aliexpress

Auctions and Marketplaces
  • 7 ISSUES RESOLVED
  • 1098 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $264 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Low prices 31
  • Free shipping 27
  • Price of the items 10
  • Variety 9
  • Product 8

Customers don't like

  • Customer service57
  • Poor support19
  • No way to contact them17
  • Return policy14
  • No customer service8
Delete
  • 1 ISSUES RESOLVED
  • 122 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $71 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Doing the surveys 5
  • Earning rewards 4
  • I used to like them 3
  • Rewards 2
  • Giving my opinion 2

Customers don't like

  • Lack of responding to my issue6
  • Customer service6
  • Very bad customer service3
  • Unresponsive customer service3
  • Runaround3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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