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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 931 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $286 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • Customer service17
  • No way to contact them17
  • Return policy14
  • Payment issues6
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Haband

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 683 TOTAL REVIEWS
  • $30K CLAIMED LOSSES
  • $128 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good in the past 9
  • Clothing 6
  • Previous purchases 5
  • Your clothing 5
  • Shoes 5

Customers don't like

  • Poor customer service11
  • Telephone service6
  • Delivery time3
  • Poor ordering practices3
  • Fraudulent charge3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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