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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 954 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 31
  • Free shipping 27
  • Price of the items 9
  • Variety 8
  • Product 8

Customers don't like

  • Poor support19
  • Customer service19
  • No way to contact them17
  • Return policy14
  • Payment issues6
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Groupon

Shopping
  • 5 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $83.5K CLAIMED LOSSES
  • $512 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Discounts 4
  • How they use to be 3
  • Website 2
  • Prices 2
  • Price they falsely advertised 2

Customers don't like

  • Lousy customer service6
  • Customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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