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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 898 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $289 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 33
  • Free shipping 27
  • Price of the items 9
  • Product 8
  • Variety 8

Customers don't like

  • Poor support19
  • No way to contact them17
  • Return policy14
  • Customer service13
  • Payment issues6
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Graysonline

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $401 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Buying online 2
  • Do not 1
  • Nothing much at all 1
  • Getting a product for a good price 1

Customers don't like

  • Product quality3
  • Being messed around1
  • Being messed around and lied to1
  • Lack of accurate information1
  • Poor communication between departments1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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