PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Geekbuying and Aliexpress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Geekbuying
Aliexpress

Geekbuying and Aliexpress Overview

Total reviews
54
2216
Company responses
0
0
Issues resolved
1
22

Aliexpress was first mentioned on PissedConsumer on Jan 3, 2011 and since then this brand received 2216 reviews. It is 2162 reviews more than Geekbuying received since Feb 28, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Geekbuying customer support team than with Aliexpress customer service.

Geekbuying and Aliexpress Consumer Ratings

Rank
281 out of 1908 in Telecommunications category
59 out of 431 in Auctions and Marketplaces category
Customer service
198 in category
63 in category
Exchange, Refund and Cancellation Policy
194 in category
54 in category
Product or Service Quality
219 in category
52 in category

Geekbuying and Aliexpress Rating Details

Customer service
1.3 (36 reviews)
1.4 (931 reviews)
Reviewer's quote

Tired of lies of the customer service ? Angry that they refuse waranty or refund ? Get only partial refund ? Or they simply stopped to answer you ? Then join the CLASS ACTION aivable in your country ! more détails coming soon with procedure details for each country and link to the proper customers...

MANOURY n

...And there was customer service..

PissedConsumer1768120
Exchange, Refund and Cancellation Policy
1.3 (32 reviews)
1.4 (837 reviews)
Reviewer's quote

...They promised to refund all of my money. That didn't happen. Worst company in the world!! A clearing house for used returned products that are sold as new!!! Worst online purchase experience ever!!! I knew that these people were going to rip me off...

Patricia S

...store, shidishishangpin lash store some I have contacted and they have done nothing for my items and some I forgot and have no gave my items I what a full refund by so many thing from...

Jiba K
Product or Service Quality
1.5 (31 reviews)
1.9 (745 reviews)
Reviewer's quote

The responsibility for completing the invoice was from the company, I paid for a product that I do not even know if I will receive, thanks to the incorrect information they presented. Now they tell me that I must wait to see if the item returns to them and that they will analyze the reason yet,...

Marcelo S

...There is no customer service for me to contact. I have spent 4hours today going round in circles on the website. I have been a customer for years and always got a response, but now I do not know what to do...

Dorothy B

Geekbuying and Aliexpress Pros and Cons

Pros
  • Competitve pricing
  • Free shipping
  • Prices
  • Low prices
  • Free shipping
  • Variety
Cons
  • Do not take responsebility
  • Customer service
  • Worst customer experience
  • Customer service
  • Poor support
  • No way to contact them

Geekbuying and Aliexpress Most Positive Reviews

Top rated reviews
4.8

geekbuying is an excellent website, I always buy it at great price and quality, it is possible to find many great gifts...

5

I purchased 3 pairs of sunglases from MAeve Uma. The sent me someone else's order with only two sunglasses which were...

Geekbuying and Aliexpress Most Critical Reviews

Lowest rated reviews
1

Jkohjok I want my money back

1

Hi,

I would like to alert all of you to a dishonest merchant using Aliexpress to cheat buyers of money.

I was searchin...

Geekbuying and Aliexpress Latest Reviews

Recent published reviews

Estoy devolviendo un teléfono, por favor.

Read all 54 reviews

I was ordered for a wallet on 4 October 2019 my OrderId:8003463703754881
But I have not received my order yet its 3 month...

Read all 2216 reviews

Geekbuying and Aliexpress Products and Services

Most reviewed product and services
  • Geekbuying Shipping Service (9 reviews)
  • Geekbuying Customer Care (4 reviews)
  • Geekbuying Cell Phone (3 reviews)
  • Aliexpress Shipping Service (485 reviews)
  • Aliexpress Customer Care (248 reviews)
  • Aliexpress Account (108 reviews)