Gearbest vs Aliexpress
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Gearbest
Aliexpress
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Gearbest
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- 58 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 3459 TOTAL REVIEWS
Rank
33 out of 1182
in Gadgets and Accessories category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS3370
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SUCCESSFUL45%
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AVG CALL DURATION00:56
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ISSUES RESOLVED11%
Top Products and Services
Aliexpress
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- 12 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 1594 TOTAL REVIEWS
Rank
65 out of 455
in Auctions and Marketplaces category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS0
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SUCCESSFUL0%
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AVG CALL DURATION00:00
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ISSUES RESOLVED0%
Top Products and Services
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Top Rated Gearbest Reviews
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Gearbest - They Are Liars and cheaters
I bought an E-Bike a month ago (06.20.2019) but - a hour later - changed my mind and tried to cancel order.
Gearbest support told me: they cannot cance...
Gearbest support told me: they cannot cance...
Gearbest - Cubot x20 pro
Why do you steal money from customers why you sell products that you don't have why you fool clients will make big problems I have a lot of evidence.
I...
I...
Experiência de compra na gearbest
Comprei vários produtos, inclusive celulares na gearbest e até o presente momento fui surpreendido com todos eles, pois a qualidade, a inovação e a pr...
How Gearbest SCAM me and stole 640 pound. Worst customer support!
Hi everyone,
I ordered an XGIMI H1 projector almost an year ago from Gearbest. I did a lot of research about the product. Youtube, Google, you know jus...
I ordered an XGIMI H1 projector almost an year ago from Gearbest. I did a lot of research about the product. Youtube, Google, you know jus...
Top Rated Aliexpress Reviews
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If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item.
In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will...
Aliexpress - Order closed - Security reason
Hi,
I have been buying on AliExpress from US for more than a year with no issues using my Master card, lately i started using their app to purchase f...
I have been buying on AliExpress from US for more than a year with no issues using my Master card, lately i started using their app to purchase f...
Aliexpress cancels order and requests passport, id, bank statements and won't respond to messages.
I am writing because I am having an issue that needs urgent attention. I am a customer of Aliexpress.com and have made many purchases with no issues...
Received fake istick pico and aliexpress never refund me
Good day.
January 4, 2018 I purchased 5 Istick Pico 75w sets here - https://www.aliexpress.com/item/A-Mini-Electronic-Cigarette-Kit-75W-Box-Mod-2ml-Ato...
January 4, 2018 I purchased 5 Istick Pico 75w sets here - https://www.aliexpress.com/item/A-Mini-Electronic-Cigarette-Kit-75W-Box-Mod-2ml-Ato...
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How would you compare Gearbest vs Aliexpress?
Fiz compra no Aliexpress faz 4 meses e não recebi o produto. Não indico esse site.
Eu José edes dos Santos.fiz compra no Aliexpress , faz 4 meses e não recebi o produto.
Fiz compra no Aliexpress, faz 4 meses e não recebi o produto, paguei e não recebi.
Aliexpress is utter *** See www.aliexpress-is-crap.co.uk. I have heard a lot of bad stuff about Gearbest.
In addition, their site is spookily similar to that of Ali's so I avoid both. eBay is MUCH safer when dealing with foreign sellers.
service is very poor
I have experience with both Gearbest and Aliexpress.i had no issues with aliexpress but becouse of gearbest i lost money for nothing.i purchased an action camera and wait 12 days for shiping but nothing gonne happen .i opened a ticket and they try to sell another product same price.opened second ticket and they accept refund .soo i wait 12 days for shipment and probably will wait 14 days to refund for nothing.in addition because of my currency i lost money too.Order Number: 18122500963409016844
I know that aliexpress is good only for cheap items. under 22€.
Over 22€ VAT is added (24% in my country) and must be considered. But it is unluckily not the biggest problem. The big disadvantage is that the item can never reach the destination. Because of lack of receipt, or fake price that is naturally recognized as fake by the customs, it cannot go through.
you must work for them after, try to contact them and find what happens, what's missing. Write to them again and again, the same questions repeatedly, the answers remain out of subject. And fianlly, I didn't manage to get the cell phone. But no matter how many times I contacted them, my charge stays the same.
no phone, no money return. I know that gearbest has solved the problem. It sends from a EU country. So the price is including VAT, no extra costs attached.
And, most of all, the item is delivered to destination. no extra charges, no extra waiting time, no extra work for them, and item in hand. I can clarify here, that the shops in my city are also a good choice.
After 3-4 months waiting for aliexpress that never comes, I finally bought from a local shop. They offer actually the same prices, and Itook it immediately in hand, no extra work, no extra charges, nor waiting
I have experience with both Gearbest and Aliexpress and I'm satisfied with both. I had no major issues so far, and their customer service has solved all my problems.Gearbest has warehouses in Europe, which is important for me, as I avoid customs taxes and the shipping time is shorter.Aliexpress has a far wider range of products, as it's probably the biggest shopping site in the world.Both can be used with confidence.
ok/50
I have experience with both Gearbest and Aliexpress and I'm satisfied with both. I had no major issues so far, and their customer service has solved all my problems.Gearbest has warehouses in Europe, which is important for me, as I avoid customs taxes and the shipping time is shorter.Aliexpress has a far wider range of products, as it's probably the biggest shopping site in the world.Both can be used with confidence.
Pour moi j'ai beaucoup d'expérience chez gearbest par rapport aliexpress, la livraison de ce dernier et trop, mais par contre gearbest la livraison gratuit dans un mois pas plus, ainsi que leur produit est original, mais la plus important la livraison expresse dans le maximum 7 jour avec un bon prix, par contre aliexpesse la durer de livraison est dans le maximum 10 jour mais le prix c'est le prix d'acheter un autre article.
Donc pour mois gearbest c'est le meilleure.
After recent bad experince with gearbest I definitely say that aliexpress is better and safer. It has buyer protection mechanism that is similar to paypal's protection.
In case your parcel doesn't arrive aliexpress gives you full refund.
On the other hand gearbest gives you headaches.
I have purchased so many times from aliexpress. They never let me down.
I only purchased one good from gearbest and it didn't arrive. I won't purchase from gearbest again.