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  • 52 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2753 TOTAL REVIEWS
Rank
24 out of 855
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    1332
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    00:54
  • ISSUES RESOLVED
    3%
Top Products and Services
2.8
452 reviews
4.2
317 reviews
4.6
145 reviews
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1143 TOTAL REVIEWS
Rank
50 out of 251
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
78 reviews
2.2
77 reviews
2.7
64 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Gearbest vs Aliexpress?

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Constantin-Alexandru Tabacu
#1472849

I have experience with both Gearbest and Aliexpress and I'm satisfied with both. I had no major issues so far, and their customer service has solved all my problems.Gearbest has warehouses in Europe, which is important for me, as I avoid customs taxes and the shipping time is shorter.Aliexpress has a far wider range of products, as it's probably the biggest shopping site in the world.Both can be used with confidence.

fearless301
#1417574

Pour moi j'ai beaucoup d'expérience chez gearbest par rapport aliexpress, la livraison de ce dernier et trop, mais par contre gearbest la livraison gratuit dans un mois pas plus, ainsi que leur produit est original, mais la plus important la livraison expresse dans le maximum 7 jour avec un bon prix, par contre aliexpesse la durer de livraison est dans le maximum 10 jour mais le prix c'est le prix d'acheter un autre article.

Donc pour mois gearbest c'est le meilleure.

nalsakas
Ankara, Ankara, Turkey #1331656

After recent bad experince with gearbest I definitely say that aliexpress is better and safer. It has buyer protection mechanism that is similar to paypal's protection.

In case your parcel doesn't arrive aliexpress gives you full refund.

On the other hand gearbest gives you headaches.

I have purchased so many times from aliexpress. They never let me down.

I only purchased one good from gearbest and it didn't arrive. I won't purchase from gearbest again.

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