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Gearbest

3.3
?

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  • 55 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2874 TOTAL REVIEWS
Rank
28 out of 914
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    1731
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    01:02
  • ISSUES RESOLVED
    10%
Top Products and Services
2.9
541 reviews
4.2
376 reviews
4.6
148 reviews

Aliexpress

1.8
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1183 TOTAL REVIEWS
Rank
64 out of 321
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.2
83 reviews
1.8
81 reviews
2.6
65 reviews

How would you compare Gearbest vs Aliexpress?

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mama2017 mama2017
#1571240

I have experience with both Gearbest and Aliexpress and I'm satisfied with both. I had no major issues so far, and their customer service has solved all my problems.Gearbest has warehouses in Europe, which is important for me, as I avoid customs taxes and the shipping time is shorter.Aliexpress has a far wider range of products, as it's probably the biggest shopping site in the world.Both can be used with confidence.

mama2017 mama2017
#1571239

ok/50

Constantin-Alexandru Tabacu
#1472849

I have experience with both Gearbest and Aliexpress and I'm satisfied with both. I had no major issues so far, and their customer service has solved all my problems.Gearbest has warehouses in Europe, which is important for me, as I avoid customs taxes and the shipping time is shorter.Aliexpress has a far wider range of products, as it's probably the biggest shopping site in the world.Both can be used with confidence.

fearless301
#1417574

Pour moi j'ai beaucoup d'expérience chez gearbest par rapport aliexpress, la livraison de ce dernier et trop, mais par contre gearbest la livraison gratuit dans un mois pas plus, ainsi que leur produit est original, mais la plus important la livraison expresse dans le maximum 7 jour avec un bon prix, par contre aliexpesse la durer de livraison est dans le maximum 10 jour mais le prix c'est le prix d'acheter un autre article.

Donc pour mois gearbest c'est le meilleure.

nalsakas
Ankara, Ankara, Turkey #1331656

After recent bad experince with gearbest I definitely say that aliexpress is better and safer. It has buyer protection mechanism that is similar to paypal's protection.

In case your parcel doesn't arrive aliexpress gives you full refund.

On the other hand gearbest gives you headaches.

I have purchased so many times from aliexpress. They never let me down.

I only purchased one good from gearbest and it didn't arrive. I won't purchase from gearbest again.

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