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Aliexpress

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $293 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 30
  • Free shipping 26
  • Price of the items 8
  • Variety 8
  • Product 7

Customers don't like

  • Customer service40
  • No way to contact them32
  • Poor support32
  • Return policy22
  • Payment issues20
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Gearbest

Gadgets and Accessories
  • 32 ISSUES RESOLVED
  • 1020 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 25
  • Price 19
  • Good quality 13
  • Low prices 11
  • High quality 9

Customers don't like

  • Customer service21
  • Horrible customer service18
  • Manner of business16
  • Customer support14
  • Refusal of any support12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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